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6501 N Grape Rd, University Park Mall, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Wonderful service from Cate! We walked away with the most beautiful pieces and great customer service.
Business response:
Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! Our goal is to make you a part of our family and make you feel welcome every single time. See you soon!
I went to SEVERAL other jewelers and they only wanted to sell me the first ring I saw. Some even recommended to purchase rings and then return them later if I didn't like it! They were very CLEARLY only after my money, but Rogers and Hollands made a relationship with us! They taught us about types of rings, different materials and colors, sizes, clarities, and even about lab-made rings! They even offered me a smaller ring, not worrying about the sale, but making sure that I was happy! Don't go anywhere but here for your ring... read more
Business response:
Hi! Thanks for the compliment! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to once again deliver an experience worth bragging about when we see you next time! Our goal is to make you a part of our family and make you feel welcome every single time. See you soon!
Tiffany was great! Very customized customer service and was truly listening to what we liked and worked with us to find exactly what we wanted and with concern for our budget. Much better service than Kay's and they have the best protection plan around! Prices were fair but the level of service and selection was well worth the price!
Tiffany was so helpful today! Very grateful she could help me on such short notice when my prong needed fixed!
Susie Santiago is WONDERFUL!!! My fiancée is planning some sort of surprise wedding and she has been a huge help in the designing and ordering of our rings. I got my fiancée's ring last night and she went above and beyond in making sure he got exactly what he wanted. It's PERFECT!! (can't wait to see my own) Susie is definitely the one to go to for all of your engagement and wedding needs. Personable, great personality and put up with all of [his] demands. :)
I have been a customer of R&H for 9 years and I have always enjoyed their customer service and level of quality But this past week has reassured me that I will never shop anywhere else or with anyone else...Susie Santiago went above and beyond for me. R&H was no longer selling my wedding band I wanted to complete my ring, so Susie called, emailed, text everyone she could to try to find it for me. Not only did she work diligently to find it she also worked during her own personal vacation to help me!! Susie found my band and ... read more
Susie Santiago (Store 28) is THE BEST! Charming, fun, personable and professional - and she helped make my wife of 35 years very, very happy!
I recently came to your university park mall store to look at engagement rings. I had already looked online and thought I had found what I was looking for. Soon after I arrived at your store, your kind and helpful associates Terika and Abby proved to me differently. The moment they showed me the rings they recommended I knew I had the one! Another great thing they did for me was find a ring I loved for myself! I was starting to give up finding a ring I liked, your associates suggested a couple different ones. The moment I pu... read more
Suzie was great! So helpful- we didn't end up buying from this store because the style clashed with what we were looking for, but we wanted to buy from her!
Rogers & Hollands Jewelers has a 4.8 star rating with 1,303 reviews.
Rogers & Hollands Jewelers is open now. It will close at 8:00 p.m.