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Rogers & Hollands Jewelers

3.9

About this business

Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase. 

Location details

3195 28th Street, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.9180 reviews
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Paula Early Dannenberg's profile image
Paula Early Dannenberg 
recommend  Recommended
a year ago

Very impressed. They are the only ones at Woodland Mall who do repairs in house. Even though the gentleman was getting ready to leave, he took time to repair my necklace then and there! 

Jackie Beard's profile image
Jackie Beard 
recommend  Recommended
3 years ago

Great people always there to help you find something ! Fast on point! Great prices. Made affordable for everybody go try them out telling Blackjack Sent you!🥊 

Bobby Armock's profile image
Bobby Armock 
7 years ago
Gary Dekilder's profile image
Gary Dekilder 
recommend  Recommended
2 years ago

Only jeweler that talked to us as soon as we walked in. That made waiting for the other customers get served better than just being ignored. 

Rachael Lapinski Holcombe's profile image
Rachael Lapinski Holcombe 
6 years ago

So incredibly upset! Your sales lady Linda told us if we do the progressive leasing for my husbands ring we would get charged $79 a month, and no fees or interest for the first 3 months, well we just got the bill today; and it says we will be charged $150 every two weeks and in those 3 months of time we will be charged an extra $288 due to interest/fee! I’m so upset and don’t appreciate being lied to! Now we have to figure out what we can do! Or better yet, you guys should make this right for us!!! 

Nicole Coleman's profile image
Nicole Coleman 
7 years ago

I've been waiting well over two months for a repair on my wedding ring that should have taken 3-4 weeks. IF i ever get my ring back I will NEVER come back. I do NOT recommend to anyone....if you ever actually want to wear your ring. Really wish Wood TV 8 would get involved because this company is a crook!! 

Nicholas John Corbeil's profile image
Nicholas John Corbeil 
8 years ago

This is from four years ago, but back then there wasn't an official page for this store. I will report my experience here so others are aware: "Avoid this jewelry store if possible.If you must use them, don't get anything special ordered or worked on.They'll jerk you around for weeks on the special order, and getting work done comes back cheaply made." To elaborate, I was looking for something specific, to which they said could be done. After having the piece finished, it was cut with very different stones which didn't mat... read more

Alicia Crawford's profile image
Alicia Crawford 
8 years ago

They seriously don't have their ducks in a row with their stores and billing department. Something was returned and they never showed transaction in their billing department so we have been dealing with them for well over a month and a half now trying to get this issue taken care of. So glad that we trusted our gut and get with a local store instead of a franchise for our ultimate purchase who we have had zero issues with compared to this place. Take your business elsewhere if you are doing a major purchase because it isn... read more

Michele Baragar's profile image
Michele Baragar 
8 years ago

Honestly one of the worst experiences I've ever had at a jewelry store. Dealt with multiple unprossional workers and was told completely inaccurate information regarding a watch and the warranty. Had watch sent out with a 6 week turn around for them to not misinform the company (Movado) on why it was even being sent out. Then was told that I should have read the fine print before purchasing since I was told wrong information by their employee. Gave me the run around for two MONTHS, being told I would get a call back from a m... read more

Frequently asked questions about Rogers & Hollands Jewelers

How is Rogers & Hollands Jewelers rated?

Rogers & Hollands Jewelers has a 3.9 star rating with 180 reviews. 

When is Rogers & Hollands Jewelers open?

Rogers & Hollands Jewelers is closed now. It will open at 11:00 a.m.