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Roxy
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
Always an excellent experience! We have eaten here many times over the years and have never been disappointed.
Business response:
Hello Juju, Our Roxy's has a marvelous team who go out of their way to treat our guests like family, making sure they have an awesome experience. Thank you for your wonderful compliments and your five-star reward. We look forward to being of service for you again. Our thanks. Roxy’s in the Eldorado at THE ROW
I really enjoy Roxy's. The atmosphere, food, and service are commendable. It's one of the main things that brings me back to the Eldorado Hotel.
Business response:
Hello Cheryl, Thank you for the constant support and entrusting our property and staff with your dining experiences. We greatly appreciate it. We can't wait for your next visit with us! A huge thank you, Roxy’s in the Eldorado at THE ROW
Dinner was great, the background live music really set the ambiance. I had always talked about eating here, I'm very happy we did. Thank you for excellent service.
Business response:
Thank you Thomas, Our Roxy's has a marvelous team who go out of their way to treat our guests like family, making sure they have an awesome experience. Thank you for your wonderful compliments and your five-star reward. Many thanks, The Eldorado Reno at THE ROW
My salmon dish was just ok. Overcooked and the herbs were very overpowering. Steak dishes were delicious and the bread was very fresh.
Business response:
Hello Kendra, We sincerely try to supply the best experiences and most enjoyable/delicious places to eat for our guests. We do apologize that you were disappointed with your salmon dish and we hope you informed your server or our manager. Thank you for your great compliment and your 4-star rating. We do hope we can be of service for you again in the future. Thank you, Roxy’s in the Eldorado at THE ROW
Food and Service were great! The open kitchen atmosphere is nice, but contributes to the noise. Noise from the kitchen, other guests (tables are close together), the regular bar and the piano bar, and the sushi bar (next to our table) combined to make conversation almost impossible. Kind of put a damper on what was to be a romantic anniversary dinner.
Business response:
Hello, We sincerely apologize for the inconvenience you encountered during your special dinner. Please do not hesitate to express the problem with the manager on duty so we may accommodate your needs. The comfort and enjoyment of our guests is our utmost priority and we are truly sorry you were not able to enjoy your dining experience. Our apologies, Roxy’s in the Eldorado at THE ROW
Are server was outstanding, she made our dining experience very pleasurable and fun at the same time.
Business response:
Hello Rudy, We greatly appreciate your comments and your outstanding five star review! It makes all of us, from management to staff, feel so proud knowing that we provided a great experience for our guest. We can't wait for your next visit with us! Sincerely, Roxy’s in the Eldorado at THE ROW
Seated under blowing cold air vent, complained Move to other table after 10 minutes. Not great seating considering reservations were made a day prior too.
Excellent food and lake views
Business response:
Hello, Thank you so much for your review. We really appreciate you taking the time to share your experience and perfect rating with us. So glad to hear you enjoyed your visit to Roxy! Thank you, Roxy’s in the Eldorado at THE ROW
Great experience as always!!!!
Business response:
Excellent Bill, Our Roxy's has a marvelous team who go out of their way to treat our guests like family, making sure they have an awesome experience. Thank you for your wonderful compliment and your five-star reward. Many thanks, Roxy’s at the Eldorado at THE ROW
Frequently asked questions about Roxy
How is Roxy rated?
Roxy has a 4.6 star rating with 4,807 reviews.
When is Roxy open?
Roxy is closed now. It will open on Tuesday at 5:00 p.m.