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Roxy
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
Excellent service and food!
Business response:
Great to hear Bill, we so appreciate your five stars and very pleased you had excellent food and service. Our staff are the best and provide great customer service and hospitality. Many thanks, Roxy in the Eldorado at THE ROW
Exactly what we wanted! We were looking for a high end steakhouse experience, with classic drinks and wine list, old school service and top notch food. We found all of those things at Roxy. In truth - I was surprised and nearly discounted Roxy as a destination because the name didn't sound like a great restaurant. It sounds more like a disco - but it's an amazing place with each room having it's own signature and theme. The food was outstanding - I highly recommend the souffle - so good!
Everything was outstanding as usual. The meals were superb, extensive wine list, and the service was better than the most stringent expectations. Don’t pass on the fresh baked bread, and take the time for one of their famous soufflé s! Always a treat!
Business response:
So wonderful to hear and receive your five stars Dennis. Your compliments are awesome and we hope we can look forward to providing another great experience for you. Many thanks, Roxy in the Eldorado at THE ROW
Excellent service by the wait staff and excellent tasting food prepared to my request.
Business response:
Our Roxy's has a marvelous team who go out of their way to treat our guests like family, making sure they have an awesome experience. Thank you for your wonderful compliments and your five-star reward. Roxy in the Eldorado at THE ROW
Roxy’s is one my favorite restaurants in Reno. The meals are always delicious and the service is great.
Business response:
Excellent Stephanie, so rewarding and many thanks for your wonderful compliments. We are very pleased we have become one of your favorites! Great and thank you, Roxy in the Eldorado at THE ROW
Food and service were excellent. Menu had a good and varied selection to choose from.
Business response:
Hello Brian, we do so appreciate your wonderful compliments and your great 5-star rating reward. Thank you for posting these compliments so others will see and hopefully come and dine with us. Many thanks, Roxy in the Eldorado at THE ROW
I have always enjoyed my dining experiences at the Eldorado, and this evening out was no exception. The restaurant was extremely busy, and perhaps a bit understaffed for the volume, as we regularly found glasses not refilled, but do not blame the wait staff at all. The wait staff was courteous and really worked hard to do their best under the conditions presented to them. The food quality was very good.
Business response:
Hello David, our Roxy has a marvelous team who go out of their way to treat our guests like family, making sure they have an awesome experience but we are sorry that they did not quite follow through. Thank you for your your five-star reward. Our thanks, Roxy in the Eldorado at THE ROW
The crab cake and fois gra are to die for. Scallops and prime rib aren't too bad either. Staff super friendly, attentive and caring. Loved it. Will be back.
Business response:
Hello MKJW, our Roxy's has a marvelous team who go out of their way to treat our guests like family, making sure they have an awesome experience. Thank you for your wonderful compliments and your five-star reward. Our thanks, Roxy’s in the Eldorado at THE ROW
There was an issue with the short rib that I ordered. It was nearly all fat. The waiter, Clark, and the manager, Jeff, both noticed the problem and replaced the order with a center cut short rib that was delicious. They further recovered from the chef's error by not charging for that delicious meal, including my glass of wine. Despite the original issue, I will return to the Roxy, and in the future will order a center cut from the start.
Business response:
Very rewarding George. We are so pleased that Clark and Jeff took the appropriate steps to make sure your dinner was correct. We will look forward to providing a great dinner for you in the future. Many thanks, Roxy’s in the Eldorado at THE ROW
Frequently asked questions about Roxy
How is Roxy rated?
Roxy has a 4.6 star rating with 4,727 reviews.
When is Roxy open?
Roxy is open now. It will close at 9:00 p.m.