Ruffin'It Resort

Annie M. 

on Yelp

13 years ago

Our dog had never been to a kennel before and is a pretty neurotic dog in general. Because of this, I as worried. His very first kennel experience would be for an entire week, with no chance of easing him into it. When we first dropped him off, he was immediately scared and wanted to leave right away. I thought for sure this was going to be a terrible experience for him. However, the staff was very accommodating and asked lots of questions about our little guy's likes and dislikes. Because he'd never been around a lot ... read more

Nathan P. 

on Yelp

13 years ago

I've been going to Ruffin' It for nearly two years, so I feel like I have a pretty good body of evidence to rate the service and the staff and both are great. My wife and I have two very high energy dogs, Daisy, a German Shorthair Pointer (2.5 years) and Jordy, an Australian Shepherd (10 months). My wife and I both work a lot and travel for work, so our two pups spend a lot of time at Ruffin' It in both daycare and the hotel. I'll start with the daycare. Daisy, my GSP, quickly "graduated" to Yosemite, the park for big, ... read more

Michelle M. 

on Yelp

14 years ago

When our "baby' was just a few months old we had to go out of town unexpectedly. I called Ruffin' It and they didn't have any rooms available. I explained the situation and they asked us to come in. They kept her in the managers office so she was with someone 24/7. She absolutely loved it. I loved the report cards telling us what she did and the pictures of her getting lots of love. She had so much fun. We are going out of ton for a week and are completely confident in leaving her with them for a week this time. I HIGHLY rec... read more

MacKensie C. 

on Yelp

a year ago

Our dog was attending Ruffin it for about a month, 3x a week. He passed his trial days and it seemed like everything was going well at the start. The last few times we took him to be dropped off he would stop in the doorway and not want to go inside, note that he has always LOVED daycare at his previous daycares. In the past he would try to sprint into the door to get inside, definitely not be hesitant. I can't say if something changed in how he was being treated, but it was a bad sign, and made us hesitant to consider takin... read more

Perry G. 

on Yelp

a year ago

Very unprofessional and overpriced. Don't waste your time here. Even if you manage to get a reservation, they will make up an illness your dog has as a reason to deny service. 

Kat B. 

on Yelp

5 years ago

Please be very wary of this place!!! We went for a tour here and were told that we could not look at where the dogs in doggy day care were kept. I told them I needed to use the restroom and went to look. There were several dogs. I was concerned by a king Charles cavalier standing on a wooden bench and shaking like a leaf and a corgi that was inside a little fenced ring the size of his body. The attendant was a man about 20 years old that was busy staring at his phone. When I asked the woman at the desk why the corgi was in t... read more

Keiz Z. 

on Yelp

6 years ago

My dog went to daycare in this place last summer of 2018. When we picked him up and arrived home, we noticed he was breathing fast, lethargic and acting ill. My dog whined whenever he stood up and walked. We took him to the vet and the vet diagnosed him with heat exhaustion. The vet suspected that the staff LEFT my dog unattended in a VERY HOT summer afternoon outside for too long! This incident really breached my trust in this business. I'm very disgusted by the way they treated me and my dog. I called them and cancelled al... read more

Sara N. 

on Yelp

6 years ago

It's near my house and I've heard good things. Brought my dog for a socialization assessment and was told he was growly with other dogs (I've only noticed this on leash when I first adopted him and he's much better now and he's in training courses to correct this behavior). He was allowed to do a trial day and then another trial day and now we're on a drop-in basis. I take him to the Saturday playgroups and he does amazing! Runs and plays with other dogs, I've never seen him get snappy. I've seen other dogs get snappy and no... read more

Hannah E. 

on Yelp

7 years ago

I have a 1 year old, hyper lab which is why we choose to put him in daycare, he didn't pass their behavior test for daycare (although he's been at daycare in multiple facilities before) and they suggested expensive training to fix the behavior that they didn't explain to me. I also had called prior to my dog's first day in daycare to confirm that if he didn't pass the behavior test for daycare then he could still be boarded for the day, they confirmed this several times but didn't tell me it was an extra $15, so essentially ... read more