Ruffin'It Resort's cover image
Claimed

This profile has been claimed by the business owner or representative.

Ruffin'It Resort

4.3

About this business

A premier pet resort providing state-of-the-art lodging and daycare for your dog. 

Location details

635 Struck St., Madison, WI, 53719, United States

Get directions
WeekdayScheduleStatus
Mon06:30 a.m. to 6:00 p.m.
Tue06:30 a.m. to 6:00 p.m.
Wed06:30 a.m. to 6:00 p.m.
Thu06:30 a.m. to 6:00 p.m.
Fri06:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 11:00 a.m. 4:00 p.m. to 6:00 p.m.
Sun4:00 p.m. to 6:00 p.m.
4.3294 reviews
Select a rating
Kelly N.'s profile image
Kelly N. 
rating
13 years ago

Although it is one of the higher priced pet boarding places in the area, I truly think it is worth what you pay for. Our pup always has SO much fun while she is there and comes back home exhausted after a long weekend. The staff are all very friendly and seem to really enjoy working there. Added bonus: They have cameras that you can access through their website to see the dogs playing during the day! This is the only place I trust that my dog will be happy and stay healthy when we have to be out of town without her. 

Annie M.'s profile image
Annie M. 
rating
13 years ago

Our dog had never been to a kennel before and is a pretty neurotic dog in general. Because of this, I as worried. His very first kennel experience would be for an entire week, with no chance of easing him into it. When we first dropped him off, he was immediately scared and wanted to leave right away. I thought for sure this was going to be a terrible experience for him. However, the staff was very accommodating and asked lots of questions about our little guy's likes and dislikes. Because he'd never been around a lot ... read more

Nathan P.'s profile image
Nathan P. 
rating
13 years ago

I've been going to Ruffin' It for nearly two years, so I feel like I have a pretty good body of evidence to rate the service and the staff and both are great. My wife and I have two very high energy dogs, Daisy, a German Shorthair Pointer (2.5 years) and Jordy, an Australian Shepherd (10 months). My wife and I both work a lot and travel for work, so our two pups spend a lot of time at Ruffin' It in both daycare and the hotel. I'll start with the daycare. Daisy, my GSP, quickly "graduated" to Yosemite, the park for big, ... read more

Michelle M.'s profile image
Michelle M. 
rating
14 years ago

When our "baby' was just a few months old we had to go out of town unexpectedly. I called Ruffin' It and they didn't have any rooms available. I explained the situation and they asked us to come in. They kept her in the managers office so she was with someone 24/7. She absolutely loved it. I loved the report cards telling us what she did and the pictures of her getting lots of love. She had so much fun. We are going out of ton for a week and are completely confident in leaving her with them for a week this time. I HIGHLY rec... read more

MacKensie C.'s profile image
MacKensie C. 
rating
a year ago

Our dog was attending Ruffin it for about a month, 3x a week. He passed his trial days and it seemed like everything was going well at the start. The last few times we took him to be dropped off he would stop in the doorway and not want to go inside, note that he has always LOVED daycare at his previous daycares. In the past he would try to sprint into the door to get inside, definitely not be hesitant. I can't say if something changed in how he was being treated, but it was a bad sign, and made us hesitant to consider takin... read more

Perry G.'s profile image
Perry G. 
rating
a year ago

Very unprofessional and overpriced. Don't waste your time here. Even if you manage to get a reservation, they will make up an illness your dog has as a reason to deny service. 

Kat B.'s profile image
Kat B. 
rating
5 years ago

Please be very wary of this place!!! We went for a tour here and were told that we could not look at where the dogs in doggy day care were kept. I told them I needed to use the restroom and went to look. There were several dogs. I was concerned by a king Charles cavalier standing on a wooden bench and shaking like a leaf and a corgi that was inside a little fenced ring the size of his body. The attendant was a man about 20 years old that was busy staring at his phone. When I asked the woman at the desk why the corgi was in t... read more

Keiz Z.'s profile image
Keiz Z. 
rating
6 years ago

My dog went to daycare in this place last summer of 2018. When we picked him up and arrived home, we noticed he was breathing fast, lethargic and acting ill. My dog whined whenever he stood up and walked. We took him to the vet and the vet diagnosed him with heat exhaustion. The vet suspected that the staff LEFT my dog unattended in a VERY HOT summer afternoon outside for too long! This incident really breached my trust in this business. I'm very disgusted by the way they treated me and my dog. I called them and cancelled al... read more

Sara N.'s profile image
Sara N. 
rating
7 years ago

It's near my house and I've heard good things. Brought my dog for a socialization assessment and was told he was growly with other dogs (I've only noticed this on leash when I first adopted him and he's much better now and he's in training courses to correct this behavior). He was allowed to do a trial day and then another trial day and now we're on a drop-in basis. I take him to the Saturday playgroups and he does amazing! Runs and plays with other dogs, I've never seen him get snappy. I've seen other dogs get snappy and no... read more

Frequently asked questions about Ruffin'It Resort

How is Ruffin'It Resort rated?

Ruffin'It Resort has a 4.3 star rating with 294 reviews. 

When is Ruffin'It Resort open?

Ruffin'It Resort is open now. It will close at 6:00 p.m.