Ryan Kretzer of Mutual of Omaha Mortgage

Business response:

Thank you for your review, James. I'm glad to hear that you felt informed throughout the process. Keeping you updated is a priority for us at Mutual of Omaha Mortgage. If you have any further questions or need assistance, feel free to reach out. 

Business response:

Thanks for the high rating and kind review, William! It's great to know you found our team at Mutual of Omaha Mortgage to be knowledgeable and helpful. We strive to provide the best service possible, so your feedback is extremely valuable. If you ever have any more questions, do not hesitate to reach out. Thanks once again! 

Business response:

Thank you so much, Melanie, for leaving such a detailed review. I'm really glad to hear that you appreciated the collaborative effort I put in with your realtor and that you felt my responses were timely. It was a pleasure helping you navigate the home buying process. I always aim to make it as smooth and understandable as possible. Thanks again for choosing Mutual of Omaha Mortgage. I'm here for any future needs or questions you may have. - Ryan Kretzer 

Business response:

I'm glad to hear you felt well-informed throughout the process, Thomas. It's always my aim to ensure my clients are fully aware of each step as we go along and to secure the best possible interest rate. Your kind words mean a lot to me and the Mutual of Omaha Mortgage team. We're here for you if you need anything else in the future. Thanks again for the positive review and the 4.5-star rating. 

Business response:

I'm thrilled to hear that you had a positive experience working with me, Daniel. Your comments about my communication and follow through are much appreciated. It was my pleasure to assist you with your mortgage needs at Mutual of Omaha Mortgage. Your feedback is invaluable and encourages me to maintain the high standard of service I strive to provide. Thank you for choosing us and for the 5-star rating. It was an absolute pleasure working with you. 

Business response:

I'm thrilled to hear about your positive experience, Dawnica! Your kind words and feedback affirm the dedication I put into my work at Mutual of Omaha Mortgage. It's fantastic to know that you felt at ease during the process and were satisfied with the organization of document requests. I'm looking forward to working with you again in the future. Thank you for taking the time to leave such a great review and for the perfect rating! 

Business response:

I'm very grateful for your kind words, Beth. It was a pleasure guiding you through each step of the mortgage process. I'm thrilled to hear you had a smooth closing and I appreciate your high recommendation. Here at Mutual of Omaha Mortgage, we strive to provide the best service possible. Thank you for your review and your trust in our company. 

Business response:

I truly appreciate your positive feedback, Darren. It was my pleasure to guide you through each step of the process. Ensuring that you felt ready and supported was my top priority. I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was a 5-star one! If you need any further assistance, don't hesitate to reach out. Thank you for taking the time to share your experience.