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Schumacher Subaru of Delray
- Automotive
- Delray Beach, FL
About this business
Location details
2102 S Federal Hwy C, Suite C, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"THRILLED WITH MY NEW SUBARU" My Subaru Outback was 14 years old. I stopped by Schumacher Subaru to look at a new Forester.. After speaking with the salesman, Scott Gregory, I decided to take one for a test drive. Wow, I loved the get up and go and ease of driving this car. Scott pointed out all the reasons why I should buy another Subaru. We sat down and talked pricing...Scott was very professional and helped me make the right decision. Schumacher is a family run business and they treat you like you are one of them, address... read more
"I went to Delray Subaru because they were the closest to..." I went to Delray Subaru because they were the closest to me. I had a bad experience with some of the other Subaru dealerships in the area, and had almost given up on buying a Subaru, but figured I'd give it one more shot. Delray Subaru is a small dealership, with not a lot of inventory, but they were very friendly and willing to help. They located the car I wanted and gave me the best experience I've EVER HAD buying a car. Adrian was very knowledgeable, and helped... read more
Unfortunately, everything has turned sour. My attorney and the state attorney’s office and FDACS has been informed and is in direct contact to this dealership on my behalf. Just wanted to change my mid-rating star review down to an absolute zero.
Business response:
Thank you
Bought a Subaru forester on or about march 5. Waiting for car to come in. Jen the sale manager said it will be in by the end of the month. I wanted a few extra options added to car. Jen said no problem she will order them. She said she was waiting on one item to come in. I have all the emails. On Tuesday George he must be the gm said I’m sorry that the car was sold by mistake. A likely story They probably sold the car for more money. A real class act of a dealer. No mortals waited a month to do that to a customer. Low class ... read more
Business response:
Fran, we are sorry for any inconvenience you had with the purchase of your New Subaru Forrester, we would like to make things right. Please reach out to Adam at 561 656 5521, we would like to discuss this in detail. We look forward to your call.
Disappointed! I made an appointment for an oil change and tire rotation for 10:30am on Saturday. Service on my car wasn’t started until 11:30am! I was given the excuse that there were some emergency repairs for other vehicles, ie battery problems. What is the point of scheduling an appointment, when it seems to be first come first serve!When my car was ready, it wasn’t even washed! I don’t think I’d go back there.
Business response:
Your concerns are noted, and we sincerely apologize for falling short of your expectations. We take our customers' satisfaction and feedback very seriously.
When I brought it my car on a Monday, I was told the problem would be addressed the next day and that I should just leave my car here. On Tuesday afternoon I was updated that there was a misunderstanding somewhere and the part they needed had not arrived so the car would not be ready until Wednesday. At this point I offered to come get my car and bring it back when the part was available because I needed my car to get to work Thursday, but was told there would be no issues. Wednesday afternoon I was finally called and update... read more
Business response:
Eric, thank you so much for your comments. We currently are experiencing delays due to parts being on back order from the manufacturer, and we apologize for that, however it is beyond our control. We hope you understand and return for your future Service needs. Schumacher Auto Group.
Oil change, tire rotation and weather strip change 4. 5 hours!?!? No update on how long needed. Then when asked why so long , I get a nasty comment from one of the service guys. How long would this have taken if I didn’t make an appointment?? And please- stop sending me flyers everyday!!!
David Poire was straight and direct to the point. There were no hidden costs and the final price of the car, together with all associated fees and taxes was transparent from the first phone call. Together with the quality of the car on sale, this affected my decision to proceed with purchasing.
Update of Starlink system. Efficiently done and in the promised time window. They even washed my Outback.
Frequently asked questions about Schumacher Subaru of Delray
How is Schumacher Subaru of Delray rated?
Schumacher Subaru of Delray has a 4.8 star rating with 2,461 reviews.
When is Schumacher Subaru of Delray open?
Schumacher Subaru of Delray is closed now. It will open at 8:30 a.m.