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Sea Pines Rehabilitation Hospital, affiliate of Encompass Health
- Rehabilitation Center
- Melbourne, FL
About this business
Location details
101 East Florida Ave, Melbourne, FL, 32901, United States
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I got here and it's been a terrible experience. They told me I was not allowed to wear diapers. And the caregiver assigned to me screamed at me at night when I asked for diaper change. Very confusing and hurtful experience.
Business response:
Hi Sarah, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
absolute trash inept admission staff, they will cause more harm than good just trying to get admitted. They couldn't care less.
absolute trash inept admission staff, they will cause more harm than good just trying to get admitted. They couldn't care less.
After the expierence we received today while being admitted, I would not recommend this facility. After spending 2 1/2 weeks at the trauma center, my spouse was released from the hospital and transferred to Sea Pines for inpatient rehab and OT. We arrived at about 3:00pm. The on duty nurse came to do the admission paperwork. The pharmacist came in and verified what medications were needed. Thinking things were all set, I left to take care of things at home at about 5:00. At 8:00 this evening, my spouse called me and found... read more
After the expierence we received today while being admitted, I would not recommend this facility. After spending 2 1/2 weeks at the trauma center, my spouse was released from the hospital and transferred to Sea Pines for inpatient rehab and OT. We arrived at about 3:00pm. The on duty nurse came to do the admission paperwork. The pharmacist came in and verified what medications were needed. Thinking things were all set, I left to take care of things at home at about 5:00. At 8:00 this evening, my spouse called me and found... read more
Rehab was very good, hard but good. Staff for the most part was very good. Food was terrible and mostly inedible.
Rehab was very good, hard but good. Staff for the most part was very good. Food was terrible and mostly inedible.
I'm a caregiver for someone that was there in April, 2017. We both found that the staff is caring, the food was great, and the therapy sessions were good. But when you call the business office to make a payment on your bill they NEVER seem to be by the phone to take your call (and payment). How do they expect to get their payments from people if they are always on what appears to be "extended coffee breaks?" Jeeze, people ! If your office is so understaffed, hire at least one more person so SOMEONE can always be there to ans... read more
Business response:
Vera, we are happy to hear that your loved one had a great experience at our Sea Pines hospital location. We are sorry to hear that our Florida business office at a different location caused some frustration. We have forwarded this along to the appropriate contacts so we can improve that experience.
I'm a caregiver for someone that was there in April, 2017. We both found that the staff is caring, the food was great, and the therapy sessions were good. But when you call the business office to make a payment on your bill they NEVER seem to be by the phone to take your call (and payment). How do they expect to get their payments from people if they are always on what appears to be "extended coffee breaks?" Jeeze, people ! If your office is so understaffed, hire at least one more person so SOMEONE can always be there to ans... read more
Business response:
Vera, we are happy to hear that your loved one had a great experience at our Sea Pines hospital location. We are sorry to hear that our Florida business office at a different location caused some frustration. We have forwarded this along to the appropriate contacts so we can improve that experience.
Frequently asked questions about Sea Pines Rehabilitation Hospital, affiliate of Encompass Health
How is Sea Pines Rehabilitation Hospital, affiliate of Encompass Health rated?
Sea Pines Rehabilitation Hospital, affiliate of Encompass Health has a 3.9 star rating with 207 reviews.
When is Sea Pines Rehabilitation Hospital, affiliate of Encompass Health open?
Sea Pines Rehabilitation Hospital, affiliate of Encompass Health is open now. It is open 24/7.