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SecurCare Self Storage
- Self Storage
- Palm Springs, CA
About this business
Location details
4550 E Mesquite Ave, Palm Springs, CA, 92264, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've got to say and BELEAVE me I do tell everyone I know this place is awsome Nicole and Tiffany are awsome. It was hard enough with moving and all the stress they helped me alot I got 2 units at other places before God sent me here and I knew I found the new home for my stuff and boy do I got alot. So just so you all know outthere this place is the spot for your storage needs .they make you feel like family . THANK YOU TIFFANY AND NICHOLE AND HAPPY HOLIDAYS TO ALL .i would never rent anywhere else.and I'm talking about the ... read more
Business response:
Dear Sir, We're incredibly pleased to hear about your exceptional experience at StorAmerica Victorville Locust! Thanks to our excellent team, top-notch facilities, great service, and convenient amenities, storing with us is an easy decision. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you for your review! Kind Regards, StorAmerica Management
StorAmerica, in my opinion is an excellent place to store your personal belongings. Any company that offers a 10-day grace period without a late fee gives you room to catch up in the event that you're running behind on something. The young lady at the front desk of the Thomas Rd. location, Kendra, is excellent, very helpful and a delight to associate with. Though I wish that the hours were later, the 6:45 p.m. closing time does offer greater security for customers. Overall, I've had a great experience with the company.
My review about StorAmerica is about their accountability for fees and charges. The storage location in question is in San Diego at All American Storage. This is one of the facilities that provides storage. There were personal financial issues which delayed my rent payment to the end of the month.I expected to pay a late fee; but I was shocked to find out the late fee was doubled and a "lien fee" was charged even though my payment was "late" but not 30 days past due. According to the staff at All American Storage, my rental ... read more
Business response:
To Whom It May Concern, At StorAmerica Self Storage and California-Arizona Storage Centers, we have certain requirements that are reviewed in the Rules & Regulations portion of our lease agreement, which you had signed upon initiating your storage rental with us. In these Rules & Regulations, you acknowledged and agreed to make your payments on time, and you understand that late fees and other associated fees will accrue if you are delinquent on your payments. Regardless of your move in date, rent is always due on the 1st o... read more
Very good storage facility easy access. clientele very friendly and accommodating. We ended up needing three storage units and they were extremely pleasant to deal with available when needed and took the time tomake sure that all would work well for our needs highly recommended.
Business response:
Hello ********** - We couldn't be any happier to read your review of our company. We strive for excellent customer service at all of our stores, so these types of experiences are exactly what we hope to provide our customers. Thanks for letting us know and for being a tenant at StorAmerica, we appreciate you!
StorAmerica El Monte is always secure and clean and the staff is friendly.I would recommend them to anyone who needs a storage unit.
Business response:
Hi Salvadore - We are very happy to hear you've had a great experience with our El Monte location. Thank you in advance for any recommendations you pass along about our store. And thank you for your business!
Great Prices, Clean locations and Excellent Customer Service
Business response:
Hi ****** - Thanks so much for sharing your thoughts about our business. We appreciate you being a tenant and look forward to continuing to serve your storage needs!
Best employees best manager best storage ever
Business response:
Hi Bobby- We appreciate your business and for taking the time to leave our company a review. Thanks so much!
Honest Company, hard workers and easy to work with. I've been to several different storage companies from public storage to extra space and they are all the same, rush you in and out. No time given to you, just pay them and leave.. At Crown Valley and Plano (used both locations) they take their time with you. All my questions were answered and they even give you copies of everything you sign so you can refer back to your contract for holidays observed, office hours and the website for payments. My only complaint is they Jenn... read more
Business response:
Thanks for taking the time to leave a review! We appreciate your business and look forwarding to continuing to serve your storage needs.
One star Lol there should be **** stars. Stay away and save yourself the agony. This place is absolutely horrible. When I first signed a contract my rent was around 130 a month its currently 184. They charge fees on top of fees on top of fees. Manager ***** will stalk you and call everyday every hour. I finally had to threaten to repot him to the authorities for harassment. It you are late they file a lien against the contents of your storage the call you every hour or email or robo calls. Personally. Its borderline extortio... read more
Business response:
Dear *******,As you know, your account has been constantly delinquent. We have reviewed the communication logs, and your claim that you were contacted every day and every hour is completely false. In fact, our staff went above and beyond to help you, and your response was Ill pay when I pay. Our prices and increases are very reasonable for the self storage industry. Likewise, the lien and auction sale you refer to is the remedy provided to all self storage operators per the California Self Storage Facilities Act for delinque... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 3.9 star rating with 194 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is closed now. It will open at 6:00 a.m.