SecurCare Self Storage

Michael C 

on BBB

5 years ago

I've got to say and BELEAVE me I do tell everyone I know this place is awsome Nicole and Tiffany are awsome. It was hard enough with moving and all the stress they helped me alot I got 2 units at other places before God sent me here and I knew I found the new home for my stuff and boy do I got alot. So just so you all know outthere this place is the spot for your storage needs .they make you feel like family . THANK YOU TIFFANY AND NICHOLE AND HAPPY HOLIDAYS TO ALL .i would never rent anywhere else.and I'm talking about the ... read more

Marvin S. 

on BBB

7 years ago

StorAmerica, in my opinion is an excellent place to store your personal belongings. Any company that offers a 10-day grace period without a late fee gives you room to catch up in the event that you're running behind on something. The young lady at the front desk of the Thomas Rd. location, Kendra, is excellent, very helpful and a delight to associate with. Though I wish that the hours were later, the 6:45 p.m. closing time does offer greater security for customers. Overall, I've had a great experience with the company. 

Shirley M. 

on BBB

7 years ago

My review about StorAmerica is about their accountability for fees and charges. The storage location in question is in San Diego at All American Storage. This is one of the facilities that provides storage. There were personal financial issues which delayed my rent payment to the end of the month.I expected to pay a late fee; but I was shocked to find out the late fee was doubled and a "lien fee" was charged even though my payment was "late" but not 30 days past due. According to the staff at All American Storage, my rental ... read more

Kristipher G. 

on BBB

8 years ago

Very good storage facility easy access. clientele very friendly and accommodating. We ended up needing three storage units and they were extremely pleasant to deal with available when needed and took the time tomake sure that all would work well for our needs highly recommended. 

Salvatore 

on BBB

8 years ago

StorAmerica El Monte is always secure and clean and the staff is friendly.I would recommend them to anyone who needs a storage unit. 

Nevaeh G. 

on BBB

8 years ago

Great Prices, Clean locations and Excellent Customer Service 

Bobby W. 

on BBB

8 years ago

Best employees best manager best storage ever 

Pinball L. 

on BBB

8 years ago

Honest Company, hard workers and easy to work with. I've been to several different storage companies from public storage to extra space and they are all the same, rush you in and out. No time given to you, just pay them and leave.. At Crown Valley and Plano (used both locations) they take their time with you. All my questions were answered and they even give you copies of everything you sign so you can refer back to your contract for holidays observed, office hours and the website for payments. My only complaint is they Jenn... read more

Kenneth C 

on BBB

2 years ago

One star Lol there should be **** stars. Stay away and save yourself the agony. This place is absolutely horrible. When I first signed a contract my rent was around 130 a month its currently 184. They charge fees on top of fees on top of fees. Manager ***** will stalk you and call everyday every hour. I finally had to threaten to repot him to the authorities for harassment. It you are late they file a lien against the contents of your storage the call you every hour or email or robo calls. Personally. Its borderline extortio... read more