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2250 Central Ave, Duarte, CA, 91010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I don't know why anyone would choose any other storage place in Duarte over StorAmerica. It's easily the newest, cleanest facility around. Prices are cheaper than the other surrounding storage places. There are free dollies for loading up your unit, and a moving box truck to use FOR FREE when you're ready to move your stuff out. And if that wasn't enough to sway you, head over for a looksie and you'll be greeted by Judy - hand's down the nicest, friendliest person you'll ever meet. She was such a delight, made renting our st... read more
We've had a storage unit here for 2 years now and couldn't be happier with the facility and service provided by the staff. The property and hallways are always clean and tidy. It is very easy to get in and out of the gates. By far the shining star of this facility is Judy Woodmancy. I have only seen her and talked on the phone with her a handful of times but every encounter we have she is the most friendly, up-beat, positive and helpful person. She makes my visits always so pleasurable. Highly recommend this facility as it's... read more
We have been with StorAmerica in Duarte for about 5 years now. When looking for storage, we checked out many facilities but found this one to be the best in all ways. It is cleaner, more secure with an easy access, comparable, if not better, pricing and it has been a complete pleasure doing business with Sabrina and Judy, who both bend over backwards to accommodate their customers and make sure they are completely satisfied and happy. We have recommended this facility to others who have also rented here and are happy and c... read more
I've been with StorAmerica in Duarte for over 3 years now! I've had the pleasure of dealing with Sabrina and Judy and they both go out of their way to make sure their customers are happy! I highly recommend this business!!!
A lot better then Public Storage down the street. Cleaner, newer, more secure. The manager was very nice. I arrived during her lunch but she happily stopped what she was doing to help me. The office did not close for lunch. I told her I was unhappy that I just rented with PS down the street and I asked what she had available and for how much. She quickly offered to match the price I was paying at PS for the same size unit and texted the owner for the OKAY. It was a done deal in 30 minutes. What I like is they have 3 huge ca... read more
Since NSA bought them everything has gone downhill. They raised my rent by over 40% with zero notice (even though the county prohibits doing so). I will report them to the county for enforcement. They told me they cancelled my insurance without notifying me, then, when I asked for a credit, they claimed that they did not cancel it. They randomly stopped sending me statements. It is impossible to get in touch with anyone who can help. Found rat droppings in and around my unit. Avoid at all costs. Seriously - you will regret u... read more
Business response:
It's unfortunate to hear about your experience. Please feel free to reach out to us at (626) 469-5824 to discuss your concerns further.
Filthy dirty units, property isn't kept up, insects in sticky traps up and down the halls, rat shit inside the unit i first got inside, outside unit I got after was super dirty, I asked the person working to please sweep it out and she just left the broom inside the unit and did nothing, the lights don't work in the unit and outside lighting is terrible, just met the manager who lives onsite and leaves her vehicles parked in the red zone 24/7 if I could leave my car parked to take my service animal to the park around the cor... read more
Business response:
We apologize for the cleanliness issues, maintenance problems, and policy concerns you experienced. Please contact us at (626) 469-5824 to address these matters.
The reviews were helpful. Looks like I won't be using this facility. It's all about the money, not about your belongings, rats, price gouging.. no thank you!!
Business response:
Eileen, We're sorry to hear that. If you are looking for storage and inquired about a rate, we are transparent about move-in costs. Please keep in mind that rates may change based on available units. We also work hard to keep our facility safe and clean, and we trust all tenants to do their part in doing so. Best of luck in your search. -Management
Dont store anything of value at this location. I recently had my storage unit broken into. The slide latch mechanisms are very thin and can easily be cut into. The thieves simply cut around the lock. The worst part is that that StorAmerica has been useless in helping me. They have security cameras outside the location , but will not review the security footage, why even bother to have cameras if you are not going to review the cameras . Unfortunately during this Coronavirus lockdown the Irwindale police has not done anythi... read more
Business response:
Dear Frank, We apologize if you feel the staff hasn't been helpful. However, we take any break-in notifications very seriously. The staff is asking for a Police Report to be filed on your part. Unfortunately, we are unable to file one on your behalf. Once you provide this report we cooperate with any law enforcement agency as stated in our Crime Free Lease Addendum. We urge you to continue to contact the Police to start your report. Regards, Management
SecurCare Self Storage has a 4 star rating with 129 reviews.
SecurCare Self Storage is closed now. It will open at 6:00 a.m.