SecurCare Self Storage

Mark P. 

on Yelp

11 years ago

I don't know why anyone would choose any other storage place in Duarte over StorAmerica. It's easily the newest, cleanest facility around. Prices are cheaper than the other surrounding storage places. There are free dollies for loading up your unit, and a moving box truck to use FOR FREE when you're ready to move your stuff out. And if that wasn't enough to sway you, head over for a looksie and you'll be greeted by Judy - hand's down the nicest, friendliest person you'll ever meet. She was such a delight, made renting our st... read more

Leslie F. 

on Yelp

11 years ago

We've had a storage unit here for 2 years now and couldn't be happier with the facility and service provided by the staff. The property and hallways are always clean and tidy. It is very easy to get in and out of the gates. By far the shining star of this facility is Judy Woodmancy. I have only seen her and talked on the phone with her a handful of times but every encounter we have she is the most friendly, up-beat, positive and helpful person. She makes my visits always so pleasurable. Highly recommend this facility as it's... read more

Nancy M. 

on Yelp

11 years ago

We have been with StorAmerica in Duarte for about 5 years now. When looking for storage, we checked out many facilities but found this one to be the best in all ways. It is cleaner, more secure with an easy access, comparable, if not better, pricing and it has been a complete pleasure doing business with Sabrina and Judy, who both bend over backwards to accommodate their customers and make sure they are completely satisfied and happy. We have recommended this facility to others who have also rented here and are happy and c... read more

Michelle R. 

on Yelp

12 years ago

I've been with StorAmerica in Duarte for over 3 years now! I've had the pleasure of dealing with Sabrina and Judy and they both go out of their way to make sure their customers are happy! I highly recommend this business!!! 

David W. 

on Yelp

13 years ago

A lot better then Public Storage down the street. Cleaner, newer, more secure. The manager was very nice. I arrived during her lunch but she happily stopped what she was doing to help me. The office did not close for lunch. I told her I was unhappy that I just rented with PS down the street and I asked what she had available and for how much. She quickly offered to match the price I was paying at PS for the same size unit and texted the owner for the OKAY. It was a done deal in 30 minutes. What I like is they have 3 huge ca... read more

Jeff K. 

on Yelp

5 days ago

As an update "Emily" who responded to my post saying to call her did not return my calls. The number she provided was to the service center who has been unable to help me. They are nice and apologetic and let me know that DeAndre (the manager) was supposed to look into the issues and call me back. He never did. They also said they never heard of Emily. Avoid this place at all costs!! 

Jeff K. 

on Yelp

a week ago

Since NSA bought them everything has gone downhill. They raised my rent by over 40% with zero notice (even though the county prohibits doing so). I will report them to the county for enforcement. They told me they cancelled my insurance without notifying me, then, when I asked for a credit, they claimed that they did not cancel it. They randomly stopped sending me statements. It is impossible to get in touch with anyone who can help. Found rat droppings in and around my unit. Avoid at all costs. Seriously - you will regret u... read more

Lehla K. 

on Yelp

2 months ago

Filthy dirty units, property isn't kept up, insects in sticky traps up and down the halls, rat shit inside the unit i first got inside, outside unit I got after was super dirty, I asked the person working to please sweep it out and she just left the broom inside the unit and did nothing, the lights don't work in the unit and outside lighting is terrible, just met the manager who lives onsite and leaves her vehicles parked in the red zone 24/7 if I could leave my car parked to take my service animal to the park around the cor... read more

Eileen G. 

on Yelp

4 years ago

The reviews were helpful. Looks like I won't be using this facility. It's all about the money, not about your belongings, rats, price gouging.. no thank you!!