SecurCare Self Storage

Briana S. 

on Yelp

6 years ago

So this weekend, i needed to go look in my storage to find some important papers.I was in hurry so i didn't notice it at first. As i was moving boxes and looking through bags, i notice little hard pieces of "something" falling onto the floor. When i turned on my phone light to inspect, sure enough they were rat turds. As i panned across my stuff i noticed that were every where!!!! I immediately got nervous and grossed out and just left. Now the rats own a whole storage locker full of stuff. You would think since they keep r... read more

Bran D. 

on Yelp

6 years ago

This place has RATS! I don't always check my storage but when I did go I found rat poop in my storage unit! That's so disgusting and unsanitary! I went here instead of public storage that's like two buildings down because this place looked nice and clean but I was wrong. On top of that their rent goes up constantly. How are they gonna charge more to keep competitive prices but don't have competitive quality!?! DO YOURSELF A FAVOR AND STAY AWAY! 

Daisy G. 

on Yelp

6 years ago

This place is too expensive. Rent is now $104 and I remember I started off paying $56 like 6 years ago. ON TOP OF THAT, there are rats everywhere! And I complained and all they did was sweep it up lol. How is that supposed to fix the fact that these nasty rats have been all over my stuff. Gross. 

Zachary J. 

on Yelp

6 years ago

This property is priced at 50-70% higher than other properties nearby. Price increases are frequent and STEEP. Their fee schedule is predatory, and if you have multiple units, they run identical auto-pay charges at the same time, resulting in your credit card being locked up, due to suspicions of fraud. They then charge you $55.60 in fees, PER UNIT, because of late payments. I pay for climate-controlled units, and multiple times I have gone in, and the A/C has not worked properly. (I have photo and video of this.) I was stuc... read more

Katie G. 

on Yelp

6 years ago

This place has RATS!!!! When we tried working it out with the employee and begging to have something done. She was rude! Never coming back here again. Service is horrible and my boxes are chewed up, and they have poop in them. 

Lannette D. 

on Yelp

7 years ago

Great promotional starter deals but, beware!!! your rent will increase exponentially if you're there for any length of time. Mine is currently up to $200 a month now. So, it's great if you only intent to rent a space short term. I will agree that the staff has always been very courteous and cordial. I will say I did have an issue about two years after I moved my stuff in, some items were stolen from my storage. I never did receive any kind of compensation even though I had insurance and I was never allowed to view any o... read more

David I. 

on Yelp

7 years ago

Storage auction supposed to start at 1:50pm. Its 2:45pm and just starting. Said there was 6 units, only 3 actually. No apology for starting late. Unprofessional pricks 

Lili M. 

on Yelp

9 years ago

Came in to this place today after seeing a 25% discount when checking in through Yelp. I showed them the discount and the lady behind the counter said she couldn't honor the discount because I wasn't a "new customer". I told her the discount was for packing supplies and that it was my first time there, so that made ma anew customer. She said she has never heard about the discount. She then said she would give me the discount, and I, of course, believed her. After I left, I looked at my receipt and noticed that she didn't giv... read more

Vic B. 

on Yelp

11 years ago

Have been a customer since 2010. Never missed a month's payment but have been late a couple of times thru the years. Started billing me penalties and kept adding and adding to my bill despite my appeals and protests. Finally settled the the problem in June but was told to leave (very unplesant process leaves you no choice and treat you like dirt) paid and extra month and had to leave on short notice. Now not only are they billing me for the month of June but also July and August and adding penalties to the bill when I am no ... read more