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SERVPRO of Downtown Indianapolis/Team Miller
- Damage Restoration
- Indianapolis, IN
About this business
Location details
333 Alabama St, Ste 350, Indianapolis, IN, 46204, United States
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Very polite & informative - always called to let me know when arriving. Did a great job with the clean up!
Business response:
We are delighted to receive your feedback about our professional service. Thank you for recognizing our team's commitment to communication and quality cleanup work!
Team did very good work and was responsive to what need to be done.
Business response:
Thank you for the amazing review of our team, Timothy!
ServPro team was excellent. Our basement flooded and mitigation crew was here by 6:30am to start removing water which probably saved us some further damage. Jason was very communicative the whole time during reconstruction and on top of the whole process. Appreciate all of your hard work, thank you!
Business response:
We're very happy to hear that you had a great experience with our SERVPRO team! Thank you for choosing SERVPRO when you needed assistance with your basement mitigation!
They were professional, prompt, and very careful of our valued possessions. The work crew wanted to finish up one day and reuse quarter round. I stopped them because I was told they'd replace ALL of it. They contacted their boss and found that I was correct. Problem corrected. L am very pleased!
Business response:
We're privileged to have been able to assist you, Nancy. Thank you for sharing your experience with us!
Sold as full scope-mitigation and reconstruction. After mitigation, communication stopped. Sitting with hold in ceiling and floors and moving to new contractor after waiting patiently…
Business response:
We are disappointed to hear about the communication breakdown after mitigation. Please contact us at (317) 584-7220 to resolve this immediately.
The people were very friendly and helpful. The main complaint I have is that there were items that didn’t come back to me that I know were not damaged and they were not accounted for on the inventory sheets either.
Business response:
Thank you for your review. We appreciate your kind words about our team. We sincerely apologize about the missing items and want to make this right. Please contact us at (317) 584-7220.
Over charged me for 15 ft of plywood to be put on the outside of a garage fire, 2500$ just to do it. Insurance jewed me into it!! Tried to pay off what I could cause I didn't have all of the funds to do my this project that was required to have done!? They would not take anything less. Glad they have people to go to work for 20$ an hour to scam people out of thousands!!! They suck!!
Business response:
We apologize for falling short of your expectations, Joshua. In order to be able to help, feel free to call our office at 317-584-7220 so we can gather more information and answer any questions concerning billing that you may have.
Too many issues to document
Business response:
We're sorry to hear that you experienced issues with SERVPRO, Glorida. We'd like to be able to gather more information from you to see if there are any issues we can help rectify. Please contact us at 317-584-7220 to discuss the issues you experienced.
Frequently asked questions about SERVPRO of Downtown Indianapolis/Team Miller
How is SERVPRO of Downtown Indianapolis/Team Miller rated?
SERVPRO of Downtown Indianapolis/Team Miller has a 4.6 star rating with 45 reviews.
When is SERVPRO of Downtown Indianapolis/Team Miller open?
SERVPRO of Downtown Indianapolis/Team Miller is open now. It is open 24/7.