Shachi Bhardwaj - BankSouth Mortgage Loan Officer

Business response:

It brings me immense joy to know that you are satisfied with the home loan process. At BankSouth Mortgage, we aim to provide the best service and support to our valued customers like you. It was truly a pleasure to assist you. Thank you for taking the time to provide a review and for awarding us a perfect rating. We look forward to serving you again in the future. Best Regards, Shachi Bhardwaj 

Business response:

Thank you so much for your kind words, Parth. I'm thrilled to hear that you had a positive experience with our services at BankSouth Mortgage. We strive to provide the best rates and customer service, so it's wonderful to see that reflected in your interaction with us. The home buying process can indeed be overwhelming with many moving parts, so I'm glad I could give you peace of mind. It was a pleasure working with you and assisting in your home buying journey. Your satisfaction is our utmost reward. Thanks again for taking... read more

Business response:

I'm truly grateful for your positive feedback, Eunsoo. It was a pleasure to assist you with your transaction at BankSouth Mortgage. Ensuring a smooth process from start to finish is always one of our main priorities. I'm thrilled to hear that you were satisfied with the service. Thank you so much for your kind words and the 5-star rating. Feel free to reach out again if you need any further assistance. Best wishes, Shachi Bhardwaj. 

Business response:

I'm incredibly grateful for your kind words, Brian! I'm so happy I was able to assist you in finding the best loan option for your specific circumstances. It's always a top priority at BankSouth Mortgage to ensure our clients feel supported and informed throughout the process. Even in situations where waiting isn't an option, we strive to find the best solutions. Thank you for taking the time to give such a fantastic review; your satisfaction is my greatest reward. Looking forward to serving you in the future. 

Business response:

Thank you, Kamal, for your thoughtful review. I strive to provide thorough and knowledgeable service to all of my clients, and I'm pleased to hear that you felt well-informed throughout the process. Your recommendation is very much appreciated. I'm glad I could secure a competitive rate for you in this market. It was a pleasure working with you on your construction loan and I would be happy to assist you with any future transactions with BankSouth Mortgage. Best regards, Shachi Bhardwaj. 

Business response:

I'm overjoyed to hear you had a seamless experience with us, Varad! Your kind words honor me, and I'm thrilled that my effort to communicate effectively and efficiently was beneficial to you during the loan process. At BankSouth Mortgage, we aim to provide the best service possible to all our customers. Thank you for your 5-star rating, it truly means a lot to us. Looking forward to assisting you again in the future! 

Business response:

Thank you so much, Rohit, for your kind words and for taking the time to share your experience. Our team at BankSouth Mortgage always strives to provide prompt, professional service and I'm glad to hear we hit the mark with you. We absolutely look forward to the opportunity to assist you again in the future. Thanks again for choosing us as your trusted mortgage partner! 

Business response:

I appreciate your honest feedback, Abhishek. I understand your concerns regarding the mortgage rate you received from BankSouth Mortgage. The rates can fluctuate based on various factors and we strive to provide the most competitive rates possible. I regret to hear that the rate offered didn't meet your expectations. However, I'm pleased that your overall experience was satisfactory. We value your business and your feedback will be taken into consideration for future improvements. If you have any more concerns or if there's... read more