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Shake Guys
- Lake Zurich, IL
About this business
Location details
550 E IL-22, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Coming off another contractor that completely messed up trying to get our roof repaired, the Shake Guys came in above and beyond to help me provide a comprehensive damage assessment and then did an outstanding job that was timely and high quality getting the roof fully replaced. Both Max and Josh were exceptional from beginning to end. Thank you Shake Guys!
Business response:
Hi Patrick, Thank you for the 5-star review and for choosing Shake Guys to install your new EcoStar Synthetic Shake Roof! We are excited to hear you enjoyed working with Shake Guys and that our Team went above and beyond to assist you. We appreciate your kind words regarding Max and Josh's exceptional work. Your satisfaction is important to us, so we are thrilled that Shake Guys exceeded your expectations. Thank you!
I wish to thank the Shake Guys for the outstanding job you all did in replacing my roof. Josh F did an excellent job of managing our project, keeping us informed of timelines, dealing with unforseen issues and insuring the work was performed to the highest industry standards. Based on my interactions with Josh and your staff, the exceptional project results, I would highly recommend your company for any roofing projects.
Business response:
Greetings Joseph & Bernice, Thank you for taking the time to leave such a fantastic review, and congrats on your new Cedar Shake Roof! We are excited to hear you think the new Roof that Shake Guys installed for you looks exceptional and that Shake Guys did an outstanding job! It is wonderful to know that you enjoyed working with Josh and the rest of the Shake Guys Team. At Shake Guys, professionalism, responsiveness and keeping our customers informed throughout the entire process are important. Thank you for the high recomm... read more
I’m extremely impressed by the Shake Guys team. My sales person was Mike Nelson who was extremely efficient and knowledgable. Josh F. was the team lead and he was very quick to follow up with any questions I had (and there were many!). He always took the time to get every situation sorted in an expeditious way and always had a courteous demeanor. They are both assets to Shake Guys. The overall team was very hardworking and diligent. I appreciated everyone I worked with as they had a professional and proactive approach to get... read more
Business response:
Greetings Marilyn, Congratulations on the new Brava Synthetic Shake Roof! Thank you for the superb review and high recommendation. It sounds like you had a wonderful experience with Mike, Josh and the rest of the Shake Guys Team from start to finish. We take pride in providing high-quality service and craftsmanship. At Shake Guys, we strive for 100% Customer Satisfaction, so we are delighted our Team was able to meet your expectations. Thank you for choosing Shake Guys and trusting us with your home’s roofing needs!
The Shake Guys are fantastic - from our initial discussion with Connor all the way through project execution and completion lead by Josh, we could not have asked for a better experience. Highly recommend!
Business response:
Hi Scott & Danielle, Congratulations on the new Brava Synthetic Shake Roof! Thank you for the excellent review and recommendation. We are so happy you had a fantastic experience with Connor, Josh and the rest of the Shake Guys Team from start to finish. We take pride in providing high-quality service, craftsmanship and products. We sincerely appreciate your trust and confidence in our services, and we are honored to have been able to complete your roof project to your satisfaction. Thank you for choosing Shake Guys!
Our experience with Shake Guys and the new cedar roof we now have are both top notch. Chad guided the initial process like a pro and Sal and his crew ran a great job fro start to cleanup. There were a couple of minor issues that were handled without hassle to our satisfaction.
Business response:
Hi Dave, Thank you for the 5-star review and for selecting Shake Guys to install your new Cedar Roof! We are excited to hear that our Team did a top-notch job, and that you are pleased with the end result! At Shake Guys, we strive for 100% Customer Satisfaction, so we are excited that Chad (Sales Rep), Sal (your Project Manager) and the rest of the Shake Guys Team provided you with great service during your Roof Replacement Project. Thank you for choosing Shake Guys!
Beginning with our first meeting Ryan was honest knowledgable and professional. He instilled confidence and fulfilled his promises. He was able to assist in the insurance certifications and achieved an amazing result. He helped us to select a beautiful lasting tile and set us up with on time delivery. Once Sal brought his team it was amazing. They were gentlemen and answered every question. They worked from early morning until it was dark and showed up the next day ready to go again. Each night before leaving they compl... read more
Business response:
Hi Barry, Congratulations on the new Brava Synthetic Shake Roof! We are thrilled to hear about your amazing Shake Guys experience. Thank you for the fantastic review and for selecting Shake Guys to install your new roof. We are so pleased that Ryan, Sal, and the rest of our Team were able to provide you with such excellent service throughout your Roof Replacement Project. It is heartening to know that our Team's professionalism, courtesy, and attention to detail made such a positive impression. We take pride in providing hi... read more
The Shake Guys were terrific. Ethan was very helpful through the insurance and selection process and on top of all the details. Josh was a terrific project manager, highly responsive and always ready to address concerns and solve any issues. I’d definitely recommend them!
Business response:
Hi Barry, Thank you for the 5-star review and for choosing Shake Guys to install your new EcoStar Synthetic Slate Roof! We are so excited to hear you had a terrific experience with Shake Guys. It is wonderful to know that Ethan (Sales Rep) was very helpful when dealing with your insurance company and the selection process, and that he stayed on top of all the details. We are also pleased that Josh (Project Manager) was highly responsive and always ready to address your concerns and solve any issues that arose. We appreciate... read more
We started our relationship with Shake Guys over a year ago, when we had experienced damage to our cedar roof. We knew finding a roofer who had experience working with cedar shakes was going to be difficult. Once we spoke to Max with Shake Guys, we knew our search was over. He walked us through the process and promised he’d be there to help us get it done. And he did just that. Our family experienced several medical issues, causing delays. But Max knew how much we wanted to move forward on this project, so he stepped up and ... read more
Business response:
Greetings Barbara, Congratulations on the new Cedar Shake Roof! Thank you for penning such a powerful & heartfelt review and recommendation. It means a lot to us. It is wonderful to hear that you & your family had an exceptional roof replacement experience with Shake Guys that was filled with professionalism, and efficient, top-notch service. The fact that you would like to give Shake Guys 10 stars speaks volumes. We are so happy Max, Tracey, Josh, and the rest of the Shake Guys Team exceeded your expectations and made su... read more
Josh, the project manager was great. He manage a very large cedar roof replacement extremelywell.. The work was completed on time. I highly recommend The Shake Guys for your roofing replacement.
Business response:
Hi Cathy, Congratulations on the new Cedar Shake Roof! Thank you for the thoughtful review and endorsement. We are excited to hear Josh provided you with great service during your roof replacement. We truly appreciate your business and are grateful to have you as a Satisfied Customer. Thank you!
Frequently asked questions about Shake Guys
How is Shake Guys rated?
Shake Guys has a 4.9 star rating with 575 reviews.
When is Shake Guys open?
Shake Guys is open now. It will close at 4:00 p.m.