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Shake Guys
- Lake Zurich, IL
About this business
Location details
550 E IL-22, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We started our relationship with Shake Guys over a year ago, when we had experienced damage to our cedar roof. We knew finding a roofer who had experience working with cedar shakes was going to be difficult. Once we spoke to Max with Shake Guys, we knew our search was over. He walked us through the process and promised he’d be there to help us get it done. And he did just that. Our family experienced several medical issues, causing delays. But Max knew how much we wanted to move forward on this project, so he stepped up and ... read more
Business response:
Greetings Barbara, Congratulations on the new Cedar Shake Roof! Thank you for penning such a powerful & heartfelt review and recommendation. It means a lot to us. It is wonderful to hear that you & your family had an exceptional roof replacement experience with Shake Guys that was filled with professionalism, and efficient, top-notch service. The fact that you would like to give Shake Guys 10 stars speaks volumes. We are so happy Max, Tracey, Josh, and the rest of the Shake Guys Team exceeded your expectations and made su... read more
Josh, the project manager was great. He manage a very large cedar roof replacement extremelywell.. The work was completed on time. I highly recommend The Shake Guys for your roofing replacement.
Business response:
Hi Cathy, Congratulations on the new Cedar Shake Roof! Thank you for the thoughtful review and endorsement. We are excited to hear Josh provided you with great service during your roof replacement. We truly appreciate your business and are grateful to have you as a Satisfied Customer. Thank you!
Shake Guys were awesome! We had several storms come by and tear apart many places on our roof. It was in really bad shape and the Shake Guys came by, gave us a great estimate and made us feel comfortable going with them over everyone else we talked to. They were super professional, made sure that I was aware of every aspect of the project and cleaned up after it was all done so that I didn’t have a disaster in our yard. I would highly recommend them.
Business response:
Greetings Joseph, Thank you for taking the time to leave such a fantastic review about your awesome experience with Shake Guys. It sounds like your roof replacement experience was top-notch for the entire process, including the great estimate, installation, and clean-up. At Shake Guys, we strive for 100% Customer Satisfaction. We appreciate your business and your high recommendation. Thank you!
Extremely positive experience with Shake Guys & everyone we worked with there was highly professional: - Chad T (sales person) gave honest and straightforward recommendations for our roof replacement, and gave us several options from a minimal "fix-the-worst" option to a gold-plated "replace everything" option, and was very knowledgable about utilizing insurance, but was never pushy about doing it any particular way -- he left the impression that he wanted it done exactly the way we wanted it done. Proposal contract was ext... read more
Business response:
Hi Travis, We are honored to have provided you with an extremely positive Shake Guys experience! Thank you for your detailed and thoughtful review. We are pleased to hear that Chad, Josh, and the entire crew met your expectations with their professionalism, effective communication, and attention to detail. It is wonderful to know that Chad (Sales Rep) effectively guided you through the process of helping you select the best option for your home. We are also delighted to hear that Josh (Project Manager) and the crew provided... read more
Super friendly and efficient team led by Josh the project manager! They replaced a very large cedar shake roof in about a week. It looks amazing. They were very accommodating to our work-from-home call schedule, and double checked for nails each day so our dogs wouldn’t get hurt :) Thanks team!
Business response:
Hi Allison, Congratulations on the new Cedar Shake Roof! It means a lot to Shake Guys that you think your new Roof looks amazing. It sounds like you had a wonderful experience with Josh and the rest of the Shake Guys Team from start to finish. We take pride in providing high-quality service, craftsmanship and products. At Shake Guys, we strive for 100% Customer Satisfaction, so we are delighted to have you as a Satisfied Customer. Thank you for trusting Shake Guys with your home’s roofing needs!
A 5-Star experience and final product!! The Shake Guys recently replaced our old cedar shake roof with a new Brava synthetic cedar shake roof in the “New Cedar” color. They also replaced our gutters and downspouts. Quality and experience were key factors for us when choosing a vendor for this project. The Shake Guys really delivered on that! Our entire experience with the Shake Guys team was fantastic. It started with initial consultations with Connor L, whereby his easy-to-work-with-approach and great perspective of cu... read more
Business response:
Hi Richard, We are thrilled to hear about your 5-star experience with the Shake Guys Team, and that you think your new Brava Synthetic Cedar Shake Roof looks amazing! It is wonderful to know that Connor effectively guided you through the process of helping you select the best option for your home. We are also delighted to hear that Josh (Project Manager) and the crew provided you with high-quality service during your roof replacement project. Thank you for choosing Shake Guys for your roofing needs, and for taking the time ... read more
Shake guys did a great job handling my roof. From the beginning process with insurance with Josh L to the project manager Josh F. Every question was answered and any issues that developed were resolved immediately. I will definitely be referring them out to others in need of a roof.
Business response:
Hi Chris, We are delighted to hear about your positive experience with Shake Guys and the installation of your new Composite DaVinci Select Shake Roof! It is wonderful to know that both Josh L. and Josh F. were able to effectively assist you throughout the entire process, from dealing with your insurance company to managing the project. We take pride in Shake Guys’ ability to answer customers’ questions and promptly resolve issues that may arise. Your satisfaction is a top priority, and we are grateful we could meet your ex... read more
I first met with Shake Guys in late 2023, and since I was paying out of pocket for a new cedar shake roof, I had a lot of questions about the new roof and costs. Shake Guys was no pressure, and gave me a detailed quote and answered all of my questions. They even came out last winter and tarped up a section of the roof that was leaking. We were first in line this spring and got our new roof installed. The team that did the install was professional and got the job done on time. There were some additional areas of the roof that... read more
Business response:
Hi Sayeed, Congratulations on the new Cedar Shake Roofing System that Shake Guys installed for you! It is great to hear that your journey with Shake Guys was filled with professionalism, quality work and zero pressure. Your satisfaction is our priority, and we are happy we could work with you on the additional areas that needed attention. At Shake Guys, professionalism, responsiveness and keeping our customers informed throughout the entire process are important. We appreciate your business, the 5-star review and recommenda... read more
Let me state up front that I would recommend your firm to anyone requiring a new or replacement roof. Our replacement cedar roof is absolutely the best of the best in quality of construction and appearance; well above any that I have seen in the area. It truly is the best example of finer craftmanship and we have had multiple very positive comments from friends and neighbors as well. Your crew was fantastic to work with. Always professional and hard working - even in the extreme heat and over long hours. Really commit... read more
Business response:
Hi George, Thank you so much for your stellar recommendation and review regarding your recent Shake Guys experience! We are overjoyed to hear you are very happy with your new cedar roof and that for you it stands out in terms of quality and craftsmanship. Your appreciation for the construction and appearance, as well as the positive comments from your friends and neighbors, mean a lot to us. We are excited to hear that the Shake Guys Team made a positive impression with their professionalism, dedication, and respect for yo... read more
Frequently asked questions about Shake Guys
How is Shake Guys rated?
Shake Guys has a 5 star rating with 527 reviews.
When is Shake Guys open?
Shake Guys is closed now. It will open at 8:00 a.m.