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550 E IL-22, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sal and the crew did a fantastic job on replacing our roof. Sal was very good at communicating and keeping me informed as well as making sure he addressed a few of my concern areas. There was one particularly difficult spot where the chimney and roof met where be bright in another expert to ensure it was addressed correctly. Afterwords they took drone shots of the roof and used that to make some adjustments to ensure the roof was perfect. They did a great job and would highly recommend them to anybody.
Business response:
Hi Randy, Congratulations on the new GAF Asphalt Roof! We are delighted to hear that the Shake Guys Team did a fantastic job installing it. We are glad that Sal, your Project Manager, was able to communicate effectively and address your concerns. We appreciate your business, the 5-star review and the high recommendation. Thank you!
Shake Guys really came through for our project. We got to work with their project manager, Sal, who was very professional, attentive, and made sure to answer each and every question every step of the way. The crew was amazing, and did a great job! They made sure we knew where they were on progress, and worked tirelessly to ensure the job was done efficiently. Sal was extremely communicative and made sure to always speak with us in the case we had new questions for them. We truly appreciate the hardwork and efforts of Sal and... read more
Business response:
Your review is appreciated. We deeply cherish your kind words about working with Sal and his team at Shake Guys. Thank you for sharing your experience!
Great experience all around. Josh Laz did a great job in communicating with us and helping in managing the process with insurance. Josh the project manager and the entire crew also did an outstanding job. They treated our house as if it were theirs and Josh always checked in to ensure we had no issues, addressed our questions, etc…would highly recommend to anyone considering roof repairs or a new roof!
Business response:
Hi Christopher & Lindsay, Congratulations on your new DaVinci Composite Slate Roof! Thank you for the thoughtful review and endorsement. We are excited that you had an all-around great experience with Shake Guys and that our Team did an outstanding job! We pride ourselves on working with our customers' insurance carriers and providing top-notch service. We hope you are enjoying your new DaVinci Roof and the benefits it brings. We appreciate your business and are grateful to have you as a Satisfied Customer. Thank you!
Use the Shake Guys! This is the third home the Shake Guys has roofed for our family, and they have done an excellent job every time. Our sales rep Ryan P gave us a fair quote and came in on budget. The scheduler Tracey worked round the clock (including weekends) and bent over backwards to get our home done in the only warm break in the weather this winter. And Josh F, the project manager was on site the whole time making sure the job was safe, done professionally and cleaned up when completed. The Shake Guys are roofers you ... read more
Business response:
Thank you so much for the 5-star review and for continuing to look to Shake Guys for your roofing needs over the years. We greatly appreciate your loyalty and your business. It is so wonderful to hear that this is the third home where your family has chosen Shake Guys to install a new Roof! The fact that you think Shake Guys did an excellent job for all three Roof Replacement projects speaks volumes! At Shake Guys, we strive to go above and beyond for our customers, and we are delighted to know that we were able to meet your... read more
I had the pleasure of working with Ethan and Josh F on our roof replacement. Ethan worked diligently with our insurance company to complete the claim and worked with us to make roof selections. Josh F was our project manager. He was highly professional and very communicative throughout the process.
Business response:
Hi Gregory, Congratulations on the new Brava Synthetic Shake Roof! We are happy to hear about your pleasant Shake Guys experience. Thank you for the 5-star review and for choosing Shake Guys to install your new Roof. We are delighted that Ethan and Josh provided you with such professional service during your roof replacement project. At Shake Guys, one of our goals is 100% customer satisfaction, so it is rewarding to know we met your expectations. We appreciate your business and are grateful to have you as a Valued Customer... read more
Great experience all around. Chad worked with me for a long time as I built my way up to a full roof replacement. Josh F. as project manager was excellent as well. Great communication and patience. Top-notch work quality from the entire team and all the trades. Composite slate and gutter replacement. Looks incredible! Thank you all!
Business response:
Greetings Nick, Congratulations on the new DaVinci Synthetic Province Slate Roof! We are excited that you think it looks incredible. We are delighted you had a positive experience with Shake Guys and that our Team provided you with professional and top-notch service. That’s wonderful! We appreciate your business. Thank you!
We had a good experience with ShakeGuys. Our salesperson Chad showed up to communicate the hailstorm damage to our insurance adjuster which was helpful. Some of the communication was inefficient and confusing leading up to the job getting done, but once the project started, it was very smooth. Sal was a solid project manager who provided clear and timely updates. I really trusted him to be detailed, and the roof looks awesome.
Business response:
Hi Samantha & Andy, We are so excited to hear that you think the new Roof that Shake Guys installed for you looks awesome! We are glad that Chad was able to effectively communicate the hailstorm damage to your insurance adjuster, and that Sal the Project Manager provided you with clear and timely updates. We always strive to deliver high-quality results and ensure our customers are satisfied with the final outcome. Thank you for choosing Shake Guys!
My experience with Shake Guys far exceeded my most optimistic of expectations. I was beyond impressed with each of my contacts at the company, from Chris P, the roofing specialist, who provided helpful guidance and thoughtful explanation of each detail prior to start date, to Josh F, the project manager, who miraculously kept his entire team on schedule despite some unseasonably extreme weather conditions (including rain, snow, and below freezing temperatures). I was thoroughly impressed with Josh's consistent and proactive ... read more
Business response:
Greetings Kol, Thank you for your detailed feedback. We are excited to hear about your positive experience with Shake Guys. We are so pleased that Chris, Josh, and the rest of the Shake Guys Team were able to provide such excellent service. It is wonderful to know that our Team's communication, work ethic, and attention to detail met your expectations. We take pride in delivering high-quality results, and we are thrilled that you are happy with your new DaVinci Synthetic Slate Roof. We appreciate your recommendation and tha... read more
I recently had my roof replaced by the ShakeGuys, and I couldn’t be more satisfied with the entire experience. As with others, I also worked with Josh Laz to scope the project and work with the wonderful insurance company. He did an amazing job from start to finish, especially with navigating all the pitfalls while working with said insurance company. As for the installation, another top notch experience from the team. I worked with Sal and his crew, and they were just amazing! Their professionalism and attention to det... read more
Business response:
Hi Dan, Congratulations on the new Synthetic DaVinci Province Slate Roof! We are elated to hear you think it looks fantastic, and that Shake Guys did an amazing job! Thank you for your thoughtful review and recommendation — it means a lot to us. It sounds like you had a magnificent experience with the Shake Guys Team from start to finish. We pride ourselves on working with our customers' insurance companies and providing efficient, top-notch service. At Shake Guys, we strive for 100% Customer Satisfaction, so we are delight... read more
Shake Guys has a 4.9 star rating with 565 reviews.
Shake Guys is open now. It will close at 4:00 p.m.