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Smile Direct Club

4.9
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About this business

The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more

Location details

9091 Poplar Ave, Ste 110, RM 101, Germantown, TN, 38139, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.9697 reviews
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Katrina Sullivan's profile image
Katrina Sullivan 
7 months ago

I took a family member to this location. Tracey took great care of us. She answered all of our questions and made sure we knew what to expect at each stage of the process. Tracey represents her company very well and made me feel that we could expect that kind of service throughout the teeth straightening process. 

Tamika Savage's profile image
Tamika Savage 
3 months ago

My first visit today was very informative. Tracey was awesome & I am so ready for my son & I to receive our aligners! Update: the preview of my aligners via email before being sent to me were not what I wanted. I wanted a space closed & what I was being sent was a waste of my money so I cancelled asap. The aligners closed no spaces. Invisalign here I come. 

Margy Burchfield's profile image
Margy Burchfield 
11 months ago

Tracey was awesome! She was very knowledgeable about the product and answered my (many) questions clearly and patiently. She also did this while doing two people's jobs. This company needs to hire more staff! Tracey was having to answer the door, get clients signed in, answer client phone calls, all while meeting with me. She did it with no trouble at all, but it hardly seems fair! 

Erica Garner's profile image
Erica Garner 
8 months ago

Awersome staff, who work the hardest is Ms. Tracey at Germantown location Mphs T.N. Thanks for always taking the time to hear me out with knowledge info. It's great to have local guideness and experience,she knows the product also. Stay as happy you are and get some rest cause we don't want you to stop loving us all. This company needs to hire more people like Ms. Tracey 

Max's profile image
2 years ago

The staff was incredible!! I had an emergency come up an hour before my appointment and I was able to call and reschedule in less than five minutes thanks to Tracey. When I got there it felt like I was seeing friends, everyone was so nice and made me feel so comfortable and welcome. Charmaine explained everything very well and made sure all my questions and concerns were addressed. She assured me that everything I wanted fixed would be possible and it would be done in time for my wedding! I would gladly go back!! 

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 4.9 star rating with 697 reviews. 

When is Smile Direct Club open?

Smile Direct Club is closed now. It will open tomorrow at 9:00 a.m.