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Smile Direct Club
- Dentists
- Chicago, IL
About this business
The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more
Location details
9 W. Erie Street, Loft 5, Chicago, IL, 60654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
This is a cool concept and actually quite affordable (especially with their current special), but the people helping you are a lot like car salesmen. They pressure you incredibly hard to sign up before you leave the building - even though the service is affordable it is still a lot of money and it gave me a gross feeling. Many strange things were said such as they would feel sorry for me if I didn’t sign up… I absolutely would have paid for this service if the people had acted like normal medical professionals. I am now incl... read more
Friendly and knowledgeable, thought it would be like a sales pitch but everyone was incredibly friendly. Honored online coupon and helped answer any questions I had. Super excited to start my journey to a straighter smile! Highly recommend
I have been wanting to start my clear aligner journey for a while now, but have always been so hesitant because Invisalign was personally out of my budget. I then discovered Smile Direct Club a few months ago & it seemed like a way better option for me. I was so excited to go to my first free 30-minute scan & honestly, it went a lot better than I expected! Nermin took care of me & he was the sweetest! He explained everything very well & left me feeling way more confident in my smile & the progress it could make. I then waite... read more
For the love of GOD, change your call on hold music 😭 The product itself works, the process is where it gets a bit tricky. Not to mention if you try to apply discounts it’s such a pain in the butt. They also forgot my week 5 bottom aligner so make sure you audit your aligners when you get them in (even though the box says pull out one at a time). Overall, i think it’s better than braces and on par with the competitors.
Stay away from this service. First, at Smile direct club you’ll never see a doctor, no one is checking to see how your teeth and gums are reacting to this treatment EVER! Second, my crossbite got worse as I used the invisiligners, always had some gum complications. It was a terrible experience. When I tried canceling the subscription it took almost 2 months because no one will respond to my emails of phone calls, I used to call and they would transfer me and I’d wait an hour on the phone waiting for my “account manager” to g... read more
Frequently asked questions about Smile Direct Club
How is Smile Direct Club rated?
Smile Direct Club has a 4.9 star rating with 474 reviews.
When is Smile Direct Club open?
Smile Direct Club is open now. It will close at 4:00 p.m.