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Smile Direct Club

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About this business

The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more

Location details

9 W. Erie Street, Loft 5, Chicago, IL, 60654, United States

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Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
4.9474 reviews
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Samantha Morse 
3 months ago

This is a cool concept and actually quite affordable (especially with their current special), but the people helping you are a lot like car salesmen. They pressure you incredibly hard to sign up before you leave the building - even though the service is affordable it is still a lot of money and it gave me a gross feeling. Many strange things were said such as they would feel sorry for me if I didn’t sign up… I absolutely would have paid for this service if the people had acted like normal medical professionals. I am now incl... read more

Julio Celis's profile image
Julio Celis 
3 months ago

Friendly and knowledgeable, thought it would be like a sales pitch but everyone was incredibly friendly. Honored online coupon and helped answer any questions I had. Super excited to start my journey to a straighter smile! Highly recommend 

Natalia J Gonzalez-Figueroa's profile image
Natalia J Gonzalez-Figueroa 
a year ago

I have been wanting to start my clear aligner journey for a while now, but have always been so hesitant because Invisalign was personally out of my budget. I then discovered Smile Direct Club a few months ago & it seemed like a way better option for me. I was so excited to go to my first free 30-minute scan & honestly, it went a lot better than I expected! Nermin took care of me & he was the sweetest! He explained everything very well & left me feeling way more confident in my smile & the progress it could make. I then waite... read more

Alex Djurovic (AlexGiu94)'s profile image
Alex Djurovic (AlexGiu94) 
5 months ago

For the love of GOD, change your call on hold music 😭 The product itself works, the process is where it gets a bit tricky. Not to mention if you try to apply discounts it’s such a pain in the butt. They also forgot my week 5 bottom aligner so make sure you audit your aligners when you get them in (even though the box says pull out one at a time). Overall, i think it’s better than braces and on par with the competitors. 

Paula's profile image
4 months ago

Stay away from this service. First, at Smile direct club you’ll never see a doctor, no one is checking to see how your teeth and gums are reacting to this treatment EVER! Second, my crossbite got worse as I used the invisiligners, always had some gum complications. It was a terrible experience. When I tried canceling the subscription it took almost 2 months because no one will respond to my emails of phone calls, I used to call and they would transfer me and I’d wait an hour on the phone waiting for my “account manager” to g... read more

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 4.9 star rating with 474 reviews. 

When is Smile Direct Club open?

Smile Direct Club is open now. It will close at 4:00 p.m.