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Smile Direct Club

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About this business

The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more

Location details

121 SW Morrison Street, Ste 100, Portland, OR, 97204, United States

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Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
5.0885 reviews
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Ashleigh Quintal 
3 weeks ago

As others have stated. Company promises so much yet doesn’t deliver. I sent off my impressions and got a 3D rendering afterwards showing progress and a congratulations email stating how I’m eligible and how they can fix my smile. And the over $2000 cost to do so. Once I reviewed the 3D rendering I seen obviously that only my front teeth, which have very little to realign and absolutely nothing done to fix my bottom teeth the problem area. After reaching out to them about my concerns in investing if it’s a mistake or they act... read more

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Charlotte Sinclair 
a month ago

The company does not deliver on what they promise and they have false advertising. I wanted to order replacement retainers (the nighty wear set after alignment is complete), and because it was over 6 months they refused to use the impression I had on file. Instead they wanted me to take new impressions (which I was not told I would need to do and is problematic- if every time I order over 6 months in between there could be micro adjustment of my teeth). The company said there was no way around it. Very dissatisfied with the... read more

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Brice Winters 
a month ago

My teeth were not terrible to begin with, but definitely could use some straightening. My insurance would not cover aligners, but I decided to go with Smiledirectclub over other brands since the price was cheaper and they appeared to be a bigger company. The initial process was easy (making the impressions and getting your aligners). Aligners initially worked out fine for me. There was some discomfort with some of the aligners edges, especially when switching to a new set, but nothing too terrible. About half way through t... read more

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Vanessa Hayashida 
4 weeks ago

I have always wanted straight teeth. Growing up poor, my parents could not afford to get me braces. When I was finally at a point in my adult life to afford to fix my teeth I looked at braces, Invisalign, Smile Direct, etc. I decided to setup an appointment with the Smile Direct office in Portland the end of 2019. I wore my aligners for 6 months and decided my teeth weren't quite where I wanted them to be so I extended my plan for another couple of months. I have now been wearing my retainers every night since and could not ... read more

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Ventura Cali 
3 months ago

So far I am very concerned. My bottom teeth were already straight. It was my top teeth that I wanted to fix spacing. Trying to get someone to see about insurance coverage is very hard. Communication skills as a whole are sketchy. I'm disappointed with the process. I wanted night aligners for the top teeth and paid for the top and bottom. I am so disappointed with the process and see no visible results. I would not recommend this process. 

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 5 star rating with 885 reviews. 

When is Smile Direct Club open?

Smile Direct Club is closed now. It will open on Monday at 9:00 a.m.