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The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more
1900 S Norfolk St, Ste 350, San Mateo, CA, 94403, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | Closed | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | Closed | |
Sat | Closed | |
Sun | Closed |
Jaime was just absolutely incredible. I think she is the nicest person I have ever met. My nerves were gone within seconds. She answered all my questions easily about the aligners and now I am so excited to start this journey. The process was so simple and also really interesting. The technology used is like nothing I have ever seen before. So cool! This world definitely needs more Jaime's in it haha!
Jaime was great! So helpful and took the time to explain and helped us! Here is the rundown- My 17 year old daughter completed her treatment a few months ago a great experience with the product her teeth looked gorgeous. BUT she threw away her aligners and we didn’t know what to do so we went to the location near our home in San Mateo. Jaime could have just told us to call customer service but she went above and beyond taking the pictures and showing us the app and helping us with a touch up process. So far it has been a gre... read more
Nicole was very professional and was able to take my scans and explain to me the process as well as demonstrate how to use the different items included in the package. I was in and out within a reasonable time. I got my liners a few weeks ago but finally started them last week and so far it's been pretty okay. The first 2-3 days, your teeth may be sore. Tylenol works and drink plenty of water.
Scam. Wasted my time and drove across the bridge to San Mateo. Rude service and pushing through the payment process felt so uncomfortable. They are a small office under an open space . I should check the review before go. Don’t trust the ad there’re NO FREE 3D scan unless expecting pay out from pocket in full and the staffs rushed people out said she still have other appointments on the same time, how ridiculous…Didnt get the free 3d scan, the teeth whitening nor the giftcard offered unless pay the credit card out... False i... read more
Jaime was very Personable, Patient & thorough! She explained the procedure well and encouraged questions. It's alot of information to remember and She didn't mind answering questions She'd already covered. Jaime not only covered the process and answered questions but also took the time to get to know about Me. It felt as if I was talking to a Friend and not just Someone selling Me Their Product. If You're deciding on Smile Direct, (San Mateo) ask for Jaime! Angelica
Smile Direct Club has a 4.1 star rating with 31 reviews.
Smile Direct Club is closed now. It will open on Tuesday at 9:00 a.m.