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Smile Direct Club
- Dentists
- San Mateo, CA
About this business
The first step to getting a straighter smile for up to 60% less with SmileDirectClub is visiting one of our SmileShops or ordering an at-home impression kit. We make a 3D image of your teeth to see exactly what's going on and align your smile. Your 3D smile is reviewed through remote teledentistry by a duly licensed dentist or orthodontist, who will guide your new smile from beginning to end – with a treatment plan that lasts, on average, 6 months. \n\nWhile SmileDirectClub removes the hassle of in-office visits, we work w... read more
Location details
1900 S Norfolk St, Ste 350, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Jaime was just absolutely incredible. I think she is the nicest person I have ever met. My nerves were gone within seconds. She answered all my questions easily about the aligners and now I am so excited to start this journey. The process was so simple and also really interesting. The technology used is like nothing I have ever seen before. So cool! This world definitely needs more Jaime's in it haha!
Jaime was great! So helpful and took the time to explain and helped us! Here is the rundown- My 17 year old daughter completed her treatment a few months ago a great experience with the product her teeth looked gorgeous. BUT she threw away her aligners and we didn’t know what to do so we went to the location near our home in San Mateo. Jaime could have just told us to call customer service but she went above and beyond taking the pictures and showing us the app and helping us with a touch up process. So far it has been a gre... read more
Jaime was very Personable, Patient & thorough! She explained the procedure well and encouraged questions. It's alot of information to remember and She didn't mind answering questions She'd already covered. Jaime not only covered the process and answered questions but also took the time to get to know about Me. It felt as if I was talking to a Friend and not just Someone selling Me Their Product. If You're deciding on Smile Direct, (San Mateo) ask for Jaime! Angelica
Nicole was very professional and was able to take my scans and explain to me the process as well as demonstrate how to use the different items included in the package. I was in and out within a reasonable time. I got my liners a few weeks ago but finally started them last week and so far it's been pretty okay. The first 2-3 days, your teeth may be sore. Tylenol works and drink plenty of water.
Staff was friendly but limited in helpfulness due to the fact it is only admin staff, no dental/ortho staff which I believe they state upon booking. Was hoping the 3D scan would clarify for me if I would have to get top and bottom trays vs only bottoms. My main concern was around still being able to use my nightguard for teeth grinding, which is top fitting. As I was looking at the night only program, if I had to wear the liners instead of my nightguard, I felt pretty confident I would bite through/not have protection as the... read more
Frequently asked questions about Smile Direct Club
How is Smile Direct Club rated?
Smile Direct Club has a 4.1 star rating with 31 reviews.
When is Smile Direct Club open?
Smile Direct Club is closed now. It will open on Tuesday at 9:00 a.m.