Solis Mammography, a department of Medical City Alliance

Paula G. 

on Yelp

5 months ago

You really don't want to use them . I had a mammogram with them and I usually don't pay anything. Have used them in the past . They charged me a 700. Facility fee because they are connected to the hospital. Never mentioned it when I checked in . When i was billed they told me I signed a paper that said I would pay any fees occurred for visit but never once did they tell me upfront that they unlike most places charge this facility fee . They are not honest upfront or transparent. In fact what they did was very deceptive. No i... read more

Lin L. 

on Yelp

5 months ago

I was referred by my doctor for a mammogram, which came back abnormal. I cannot get them to call me back to schedule the required follow up appointment. I'm going to go elsewhere for that and will not be returning to Solis. 

Janie W. 

on Yelp

a year ago

absolutey over your wait times on the phone! Your system is broken! You need to fix your phone services. I think the doctor is fantastic but your system is broken! No patient should need doctors orders for a mamogram! I have a PPO and I am sick of the broken medical system! It is awful. I have sat on the phone for over an hour because your system is so broken! 

Aj M. 

on Yelp

a year ago

WOULD NOT RECOMMEND!! Dr. sent referral 3 weeks in a row and each time Solis allege they didn't receive. Never a supervisor available. THANK GOD I NO LONGER HAVE A RAPID GROWING CANCER and had to rely on SOLICE for imaging. 

Judy N. 

on Yelp

a year ago

I have been a patient of Solis for more than 15 years. Last June I had to have a 2nd mammogram. I requested they bill my insurance first but they said they couldn't do that and set me up on a payment plan assuring me that if insurance covered the procedure it wouldn't take long to get my refund. Well, it took them more than 6 months to actually file the claim. Insurance paid 100% in December and I'm STILL waiting for my refund. Every time I call I'm told it take 6-8 weeks to process. It only takes them a minute to tak... read more

Jennifer R. 

on Yelp

a year ago

Surprise billing from Singleton despite that I want to a facility clearly named Solis. Singleton is not covered by UHC and Solis is. Watch out! 

Leslie K. 

on Yelp

a year ago

The location at Fort Worth 8th Avenue was fabulous. Employees working there were incredible. The billing system is horrific! They never even submitted to my insurance. I've tried to call three times and three times held for over an hour with no answer, just their hold music. Went online thinking I could do something there. No. No opportunity there either. I will now need to take off work and go back to location to have them fix this billing. I will never use Solis again, back to Texas health for me for future services. 

Kristina F. 

on Yelp

2 years ago

They are doing illegal practices with their billing. The staff was fine but they made me pay for something that was covered by my insurance and now they claim they lost my information in a hacking situation and refuse to submit the claim to my insurance company because they said they lost it. I have emails with proof of my appointment and results and a receipt. They refuse to refund me and they literally lie and steal your money. 

Courtney V. 

on Yelp

2 years ago

I was originally recommended to Solis by my gynecologist. I chose the alliance location for the convenience. The staff are for the most part nice. But the billing practices are shady. Here is why: this particular office location is associated with Singleton Associates (Radiology Partners). Google them with the word fraud and you will see that as of 2023 they are being sued by United Healthcare for pass-through billing schemes and for billing out of network when the patient thinks they are in network. I first found out sin... read more