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Solis Mammography Garland at Firewheel Town Center
- Diagnostic Imaging
- Garland, TX
About this business
Location details
4430 Lavon Drive, Ste 326, Garland, TX, 75040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware!!!! They have incompetent people in these clinics who will take your insurance card, scan it in then have you email it. Then you get a letter a YEAR later saying you owe $723 bc they somehow billed the WRONG insurance. This happened to me. I proceeded to provide the same correct insurance twice...they sent me to COLLECTIONS!!! All bc of their mistake. I filed a complaint with insurance and medical boards in Texas. This is NOT acceptable. As a woman I have to get this yearly and my insurance covers 100%. This occ... read more
I hate to give a one star review but the person who does the check in, needs to check herself. She is extremely rude, and doesn't listen. I should of know this was the case when they have a sign behind their reception desk that states that if you (the customer) is rude or disrespectful to any team member, it will not be tolerated. However it doesn't say anything about them being rude and disrespectful. For someone to throw that sign in my face, "This is why we have the sign, because of people like you" is totally and... read more
My daughter was already worried about her health and had to have an ultrasound here. One of the associates here tried to force my daughter into having a mammogram that was NOT ordered by her doctor. This person even went around my daughter and called the doctors office to get the order changed into what she had said was their policy. Apparently it is their policy to stress out patients and require them to defend why they aren't doing other tests NOT order by THEIR PHYSICIAN! After it was all straightened out ( supposedly), i... read more
Don't waste your time scheduling an appointment in advance here. My appointment was scheduled A YEAR AGO, only to be notified 1 business day before my appointment that it needs to be rescheduled due to staffing issues. Ridiculous & sad really.
Office experience is awful. Questioning me in front of everybody like I was saying something wrong. I don't appreciate the questioning. That's why the tablet is for. I do been coming to this business for years and years and she was so rude in front of everybody that was waiting there. No profesional at all. I couldn't see the doctor just for all the way of insulting me with all those questions and no accepting my info I have for years. What is different nothing of my info is different. Sad how people get a job and doesn't ... read more
Horrible management and customer service. They don't answer the phones, don't return calls and even ignore messages from their main 800#. I'll never return to this location again.
Phone hold times are the worst I've ever experienced. Let's you know right away you're not important and hence a loss of confidence. I had a bad MRI so I had no choice but to hold. And while on hold I DO NOT need to hear appts can be scheduled online every 30 secs. Which according to your website is not applicable to me. As I waited I began to think it was purposely done to discourage appts. Awful experience.
I can't say enough about how they don't care at all! When I made my appt for a diagnostic because they saw something in my mammogram at touchstone I called Solis for an appt. I asked her if she could get me in sooner. She said 30 days was the earliest appt. I took that day off from work and got there at 7:20am. I was told they needed the CD image from Toughstone. I told her she had 30 days to call and tell me that. When I made the appt she said the written report from Stonebridge would be enough. She was not going t... read more
Horrible Facility!!!! After the procedure was complete the Tech Sam (white female) asked if I needed anything else. I requested to speak with the doctor because of pain caused by my breast size, and she responded saying "the doctor can't prescribe you pain medicine." I looked at her with disbelief that she would insult me like that by automatically assuming that's the only reason I want to speak with the doctor. (what she thinks every black person only comes to the doctor for pain meds) I told her I'm not asking medication!!... read more
Frequently asked questions about Solis Mammography Garland at Firewheel Town Center
How is Solis Mammography Garland at Firewheel Town Center rated?
Solis Mammography Garland at Firewheel Town Center has a 4.3 star rating with 356 reviews.
When is Solis Mammography Garland at Firewheel Town Center open?
Solis Mammography Garland at Firewheel Town Center is closed now. It will open at 7:00 a.m.