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Sonata Boynton Beach
- Assisted Living Facilities
- Boynton Beach, FL
About this business
Location details
2400 S Congress Ave, Boynton Beach, FL, 33426, United States
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Based on the experience we have had so far we can say on the categories that received a rating below 4 - those are the areas they could improve on - so the overall experience, care services and value for cost.
It was clean. They were pretty friendly. They were deceptive about the costs, and they added in additional charges. They were not trasparent in the beginning with the costs. They could improve on their services. My loved one was not able to communicate, and they did not properly provide the level of care that was needed. I would never use this facility again.
If the individual needs specific care and more assistance than normal, it's not the place for them. The administrative staff and care staff were terrible, although there were some people there trying to do the best they could. The food was acceptable. But overall it looks better than it really is.
Business response:
Please reach out to Christina Dolan, SVP Sales & Marketing, at cdolan@sonatahc.com. We would like to learn more about your experience and are interested in your feedback about caregivers and food - as well as anything else you'd like to share.
Sonata Boynton Beach leaves a lot to be desired. The menu choices are repeated from one day to the next. A choice of soup or salad should be offered on the lunch and dinner menu. Social interaction and activities are sparse. Lunch is served at Noon and most resident's leave the dining room at about 1PM. There should be some entertainment following lunch. At 3pm a lot of senior's are napping. The hall carpeting in building #3 needs cleaning, disgusting. The linen napkins usually have stains on them, not very appealing. I thin... read more
The community was a very nice community. It is clean and very well maintained. Each building only has like 10-15 residents in it and each building has its own dining area so it makes dining more personal. They had really nice grounds and nice gardens to sit outside. The community itself was actually really nice the issues are with the care services they provide. They identify themselves as an Alzheimer’s/Memory care unit but when they actually have to deal with a dementia patient seems like they do not put too much effort in... read more
Frequently asked questions about Sonata Boynton Beach
How is Sonata Boynton Beach rated?
Sonata Boynton Beach has a 4.2 star rating with 134 reviews.
When is Sonata Boynton Beach open?
Sonata Boynton Beach is open now. It is open 24/7.