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Sono Bello San Ramon
- Plastic Surgeons
- San Ramon, CA
About this business
Location details
2000 Crow Canyon Pl, Suite 100, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I arrived to my appointment 1week early by mistake the front office staff were welcoming and were able to let me know I would be seen.Amanda was very pleasant and knowledgeable answered all my questions
I Seen Sono bello on TV and decided to call them and get an appointment. I came in and was greeted by a staff of people that were kind and very professional. I had the opportunity to talk with Amanda when I had told her what my issues were she made me feel very comfortable about my concerns. What I like about her she was not business he like she was more like a friend understanding and more down to earth which I liked about her we shared pictures of her daughter and my granddaughter. and she also shared a picture with me abo... read more
From start to finish my experience was amazing. From my consult with Amanda to the end of surgery day. I have already recommended to my friends. Can't wait for my swelling to go down and to see the new me :)
My experience with the consultant was better than I expected. I feel heard, supported and overall respected. My consultant Amanda was more than amazing.
Everyone did a fantastic job 👍
Business response:
Thank you, Mary! Your kind words mean a lot to our team.
Upon my arrival the staff was very kind and welcoming. The surgeon gave me instructions on what to expect and what he and the staff would be performing. After surgery, the staff made sure I was doing well. My experience was positive so my only negative point is, I expected the surgeon to follow up the following day to see if I had any questions. I do have one concern and that is I was told I would experience drainage from the holes and there was very little and I don't know if I should be concerned or not. The wound has no s... read more
Business response:
Your feedback is incredibly valuable, Mary. Please contact us at (925) 705-4586 regarding your drainage concern — we want to ensure your recovery is on track.
The surgeon and nurse the day of my surgery were great. The 1 week post op nurse was very nice and informative. When trying to get in contact with the surgery center to get medical questions answered is where the place fell short. I felt like the customer service is not good when you are paying over 14,500.00 for a surgery and after care. And when talking to the staff and asking for a call back you have to call back multiple times when someone says they will call back in 15 minutes. I was made to feel like I was bothering th... read more
I had an appointment at Sono Bello in San Ramon, and my experience was nothing short of frustrating and unprofessional. They asked me to arrive 30 minutes early, which I did, thinking it was necessary. However, my actual appointment was scheduled for 10:30 AM, and I ended up waiting an entire hour before finally deciding to leave at 11:30 AM—without ever being seen. Not once did anyone apologize for the extreme delay or acknowledge the fact that my time was being wasted. The staff was rude, dismissive, and completely unprof... read more
Business response:
Neka, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss. Best, Sono Bello
Staff is always wonderful, kind and accommodating.
Frequently asked questions about Sono Bello San Ramon
How is Sono Bello San Ramon rated?
Sono Bello San Ramon has a 4.6 star rating with 529 reviews.
When is Sono Bello San Ramon open?
Sono Bello San Ramon is open now. It will close at 5:00 p.m.