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South Paw Animal Care
- Veterinarians
- South Hadley, MA
About this business
Location details
79 Lyman St., Suite A, South Hadley, MA, 01075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
In June 2021 I brought my dog for a visit at WAC due to a swollen lump on her leg that appeared overnight and seemed to get bigger and smaller on a daily basis. Dr Allen diagnosed my dog with a licking granuloma despite the fact I told her the lump appeared first, and then my dog started to lick the area. She stated that my dog licks herself when I’m not looking. My dog was prescribed antibiotics and medication to stop itching at the area. The lump then got smaller and fur grew back in the area. Over the next year and a half... read more
So I’ve been taking my dogs for years here and had to transfer them to a different vet clinic.. best decision I’ve made, now my dogs are getting their routine checks ups and meds on time and we can enter with them inside the clinic which is a plus! It was so difficult trying to get an appt at Westover I do get the pandemic this that but it was horrible trying to book appts always something! close due to different issues. Now we are Happy at your new vet clinic
worst place ever. spent thousands of dollars over 8 years with our dog n then they refused a sick visit with her due to a urinary tract infection . just sent us to windsor emergency cause they were too busy...where everyone is sending people and they are overwhelmed..n ending in a dying dog over a silly urinary infection. it's all about the money to westover animal. not the safety of an animals. Do not send your animal here because when uts important they just send you away.
Business response:
Hi Lisa, we are sorry we were unable to work Stoli in as we do have limitations on how many cases we can safely accommodate so that our doctors can give every pet they see the full attention they deserve. Like this case and many others, the emergency room is better equipped to handle your pet's needs. And yes, emergency rooms are overwhelmed as are general practices, it is major concern across the country at this time and that is why it is critical pet parents follow treatment care plans and appointments are scheduled for c... read more
These people never call you back. I have to leave multiple voice messages and still dont get a return call.
Business response:
Will, we are truly sorry to hear you had a negative experience with us and apologize your message was not addressed in a timely manner. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon.
Frequently asked questions about South Paw Animal Care
How is South Paw Animal Care rated?
South Paw Animal Care has a 4.5 star rating with 856 reviews.
When is South Paw Animal Care open?
South Paw Animal Care is closed now. It will open at 8:00 a.m.