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Steven Ellis (NMLS#55174)
- Mortgage Lenders
- Cincinnati, OH
About this business
American Pacific Mortgage Corporation NMLS #1850: Licensed By the Department of Business Oversight under the California Residential Mortgage Act. Equal Housing Opportunity. Our vision is to set the industry standard for delivering home ownership in America, with over 170 branch offices to serve you. We have a proven track record of doing what we do best: getting results. We have helped countless homeowners obtain the funding they need. Our top priority is to help you make an informed decision by presenting all available ... read more
Location details
4000 Executive Park Drive, Suite 225, Cincinnati, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mr Ellis is remarkable in customer service skills,he is humble,helpful,patient.In his busy career has time to see how you are,returns calls promptly,solves problems immediately.truly one of a kind in management ,leadership, and very people oriented
Business response:
Thank you, Karen! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
I had another excellent experience! I can’t believe the amount of detail and special attention that Steve Ellis and his team put into helping me with my refinancing. I would recommend them to anyone. Keep up the good work!
Business response:
Thank you so much for sharing the great feedback, Shane. We really appreciate you taking the time to share your experience with us.
I have refinanced my home previously with Steven. He calls every 6 months. His last check-in call, prompted me to refinance again. He pointed out that homes in my neighborhood had significantly increased in value, and that by refinancing now could result in pulling money out of the house to pay off other debts. The plan made sense to us. The process took more time than in the past, but Steven was always re-assuring. Steven has earned my trust.
Business response:
Hi Bart, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Very professional,patient ,courteous, fantastic customer service,5 star ,would definitely recommend.
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Thank you for all of your help!
Business response:
Thank you, Regina! We appreciate your business and look forward to working with you again in the future.
This is the second time that I have worked with Steve, he is very responsive and both experiences were seamless and painless. I will certainly consider him for any future mortgage needs.
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
Working with Steve and his team has been a dream. I've worked with Steve twice and will only work with him in the future. Anyone interested in buying a home should work with Steve. He was always available and stayed in constant communication. He answered all my questions and did not make me feel bad for asking so many. He was clear and thoughtful and always made sure I had all the information. Steve provided peace of mind and clarity during the whole process.
Business response:
Thank you for the great review, Caitlin! We appreciate your business and look forward to assisting with your home financing needs in the future.
Frequently asked questions about Steven Ellis (NMLS#55174)
How is Steven Ellis (NMLS#55174) rated?
Steven Ellis (NMLS#55174) has a 5 star rating with 7 reviews.
When is Steven Ellis (NMLS#55174) open?
Steven Ellis (NMLS#55174) is open now. It will close at 6:00 p.m.