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Stonefield Assisted Living and Memory Care
- Assisted Living Facilities
- McKinney, TX
About this business
Location details
2701 Alma Rd, McKinney, TX, 75072, United States
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I have been happy with the facility in general The staff is courteous and attentive, they check in on my mom and provide feedback often. I can't say much about the activities. My mom is having a hard time right now and mostly stays in her room... The food looks great, and she has said as much
We moved my dad to Village on the Park Stonebridge Ranch (Memory Care) in May and are very pleased! The staff is incredibly caring, and there are activities scheduled throughout the day. They have a wonderful chef; the meals and desserts are made from scratch, and homemade soup is served every day with meals. Everything is kept very clean. The facility has a layout that allows workers to see the residents' rooms from the main living areas, so if someone were to fall, they are visible right away. They also have a monthly deme... read more
Lovely facility - but not the right fit for us due to the couple being at separate stages : needing different levels of support. There didn’t seem to be as much flexibility as we found with other locations.
Business response:
Hi Rob! We appreciate you taking the time to leave a review of Stonefield Assisted Living & Memory Care. As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. For us to learn and grow, we always welcome feedback from prospective residents and their families. In order to understand more about your feedback, we would like to invite you to connect one-on-one with our Regional Vice President of Operations, Stacy Campbell, at 214.... read more
Stonefield was very nice-however it is located two towns away from our home: 45 minute drive. We are considering places much closer so our visit could be daily. [name removed] did a very good job.
I really appreciate the amount of attention my mother gets. She is happy with everything and I would recommend them to others who are searching for a place for their loved one.
My recent tour of the Stonefield facility was very pleasant. The representative I worked with was very kind and compassionate about my situation and she answered all my questions. Although I am not ready to make a decision, I would definitely consider Stonefield when I am.
Stonefield was purchased by Sagora Senior Living last year. While the frontline staff continues to do an amazing job, the overall experience has declined to a 3-star level due to poor food quality and high staff turnover.
Business response:
We appreciate your feedback of Stonefield Assisted Living and Memory Care. If you would like to discuss your experience further, don't hesitate to reach out to our Regional Vice President, Stacey Campbell, at 214.263.5776. We would love the opportunity to resolve any issues.
The Folks that work in Memory Care are great. With the change in ownership the administrative staff is not quite as good or friendly as before.
Excellent facility. The staff are very caring and take care of the residents very well. Have no complaints.
Frequently asked questions about Stonefield Assisted Living and Memory Care
How is Stonefield Assisted Living and Memory Care rated?
Stonefield Assisted Living and Memory Care has a 4.5 star rating with 113 reviews.
When is Stonefield Assisted Living and Memory Care open?
Stonefield Assisted Living and Memory Care is open now. It is open 24/7.