This profile has been claimed by the business owner or representative.
Storage Direct Self Storage
- Roseville, CA
About this business
Location details
998 Washington Blvd, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff was very informative and extremely nice. Perfect location for my boat storage.
Business response:
Thank you for sharing your experience! We're glad to hear our staff made a great impression and that our location works perfectly for your boat storage. We appreciate you choosing us and look forward to continuing to provide you with excellent service.
What an amazing experience. Tamara was extremely helpful. I would recommend this storage place very highly! The rates were very competitive as well.
Business response:
Thank you so much for the kind words! We’re thrilled to hear you had a great experience and that Tamara was able to help. We appreciate the recommendation and are glad our rates and service met your expectations!
Very helpful. Great customer service and the best price I could find. I came in with my son in law to get him a unit, code didn't work, we let Tamara know and within 3 minutes, she has us all fixed up. I highly recommend this facility.
Came in asked for storage kelly was very happy to help us out she took her time to show us storages very happy great staff thank you kelly
Business response:
Kelly will be glad to hear this. Thanks for sharing your experience and recognizing the team’s effort.
It seems amazing and great. Yeah, I love it so far
Business response:
We are delighted to hear you're having a great experience with Storage Direct Self Storage so far. Your positive feedback means a lot to us.
Kelly was helpful & courteous! She also thoroughly explained the process and answered any questions.
Business response:
Thank you for your kind words! We're thrilled to hear that Kelly was helpful and courteous, and that she took the time to thoroughly explain the process and answer your questions. We'll be sure to share your feedback with her!
I do not recommend this storage unit what so ever. I myself had a unit here years ago, and always had trouble one way or another - I should've known better and moved my senior mothers unit out of there when I did - but I didn't. We just went to close out her unit recently; and we were warned they had a rodent infestation... well to our surprise there was rat feces, urine and fur everywhere in her unit, I mean tons, then we found a dead rat INSIDE as well. So we had to discard of everything in the unit. Although the woman in ... read more
Business response:
We appreciate you bringing this to our attention, and we truly regret the experience you and your mother had. The situation you described is not the standard we strive for, and we understand how frustrating and disappointing this must have been. Please know that we take pest control and facility upkeep very seriously. We continuously work with professional services to address these concerns. If there is anything we can do to help, please don’t hesitate to reach out to our team at customerservice@platinumstorage.com or 855-37... read more
Tamara was very helpful and knowledgeable. She has great customer service skills and is an asset to your business.
Business response:
Thanks for your kind words about Tamara! She truly is a valuable member of our team.
manager was amazing and definitely worked with us and even helped us find our dog. awesome
Business response:
Thank you for your feedback! We're so glad to hear that the manager was able to work with you and even helped find your dog. We always strive to provide excellent service, and we're happy it made a difference during your storage experience!
Frequently asked questions about Storage Direct Self Storage
How is Storage Direct Self Storage rated?
Storage Direct Self Storage has a 4.7 star rating with 406 reviews.
When is Storage Direct Self Storage open?
Storage Direct Self Storage is closed now. It will open at 9:00 a.m.