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Storage Direct Self Storage
- Self Storage
- Fontana, CA
About this business
At our storage facilities, we offer a wide range of features and amenities that make packing and self storgae easy. On our storage facility, you will find drive-up storage units for simple loading and unloading, delivery receiving services, packing and moving supplies right on site, long gate access hours.
Location details
16990 Ceres Ave, Fontana, CA, 92335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Royce is the best at what he does, he is very helpful and understanding, I have stored in other places and was never treated like I have been here at Storage Direct. He is always very attentive to the customers and their needs. The place is very clean and maintained since I always see him cleaning if he is not busy in the office. I would highly recommend this Storage direct to anybody needing storage.
I'm not happy at all with the access hours. Horrible hours specially in the summer when you are trying to access your unit in the extreme heat. We should have access at least until 8 or 9 pm. Whenever I go to my unit the staff is so nosy they drive by in their little cart just staring. Makes you feel uncomfortable like you are doing something wrong when you are not. At first they give a good price but a few months later will raise the fee for no reason. I DON'T RECOMMEND AT ALL!!
I'm not happy at all with the access hours. Horrible hours specially in the summer when you are trying to access your unit in the extreme heat. We should have access at least until 8 or 9 pm. Whenever I go to my unit the staff is so nosy they drive by in their little cart just staring. Makes you feel uncomfortable like you are doing something wrong when you are not. At first they give a good price but a few months later will raise the fee for no reason. I DON'T RECOMMEND AT ALL!!
The people who work this office are horrible at communicating accurate information. Every time I have called in I get completely different information and get attitude when I try to explain to them what they previously had stated in a prior call. Overall horrible experience
Such great and helpful staff. Went in there asking questions and to view different size storages and they were very kind to do all above. Such a great experience. Totally recommend:)
As a business owner, I am one to be very critical of customer service. I received superior customer service at this facility upon arrival to departure. I have rented from many Storage units over the past 20 yrs and I must say this is by far the best. The gentleman here was very professional, knowledgeable and explanatory.Not on a power kick The location of the facility is very convenient and nice. I immediately notice how easy the storage roll-up doors functioned. Unlike other facilities, which hard to lift up. This facility... read more
Best storage in town with the best customer service and even better prices...come get your storage space here I highly recommend this spot
Very professional and friendly staff. Antonio is always available to answer any questions in regards the units and the two front officer girls also very helpful when helping me select multiple units.
Originally, I was at another location and although they did have the size I was looking for (available), Brenda also informed me they had an additional location down the street if I wanted more options. It turned out, I liked this location even better and it was a better price. I thoroughly appreciated Brenda's professionalism and grace with ALL the questions I had. She's awesome and I appreciate how clean and well kept Antonio keeps his property(16990 Ceres Ave). Staff is all around wonderful and helpful. Highly recommend a... read more
Frequently asked questions about Storage Direct Self Storage
How is Storage Direct Self Storage rated?
Storage Direct Self Storage has a 4.7 star rating with 311 reviews.
When is Storage Direct Self Storage open?
Storage Direct Self Storage is closed now. It will open tomorrow at 9:00 a.m.