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Storage Direct Self Storage
- Self Storage
- Fontana, CA
About this business
Location details
16990 Ceres Ave, Fontana, CA, 92335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Such great and helpful staff. Went in there asking questions and to view different size storages and they were very kind to do all above. Such a great experience. Totally recommend:)
Business response:
We're delighted to hear about your great experience at Storage Direct Self Storage. Thank you for recommending us!
As a business owner, I am one to be very critical of customer service. I received superior customer service at this facility upon arrival to departure. I have rented from many Storage units over the past 20 yrs and I must say this is by far the best. The gentleman here was very professional, knowledgeable and explanatory.Not on a power kick The location of the facility is very convenient and nice. I immediately notice how easy the storage roll-up doors functioned. Unlike other facilities, which hard to lift up. This facility... read more
Business response:
Thank you for your fantastic review! We're thrilled to hear we’ve exceeded your expectations and appreciate your recognition of our team’s professionalism and the quality of our facility. It’s great to know you found the location convenient, the roll-up doors easy to use, and the space clean. Your recommendation means a lot to us—thank you for spreading the word!
Best storage in town with the best customer service and even better prices...come get your storage space here I highly recommend this spot
Business response:
Thank you for your kind words! We're thrilled to hear you had a great experience with us. Providing excellent service and value is our top priority. We appreciate your recommendation and look forward to serving you again!
Very professional and friendly staff. Antonio is always available to answer any questions in regards the units and the two front officer girls also very helpful when helping me select multiple units.
Business response:
Thank you for your kind words! We’re thrilled to hear that Antonio and the front office team were able to assist you effectively. If you need any further help or have more questions, feel free to reach out—we're always here to support you!
Originally, I was at another location and although they did have the size I was looking for (available), Brenda also informed me they had an additional location down the street if I wanted more options. It turned out, I liked this location even better and it was a better price. I thoroughly appreciated Brenda's professionalism and grace with ALL the questions I had. She's awesome and I appreciate how clean and well kept Antonio keeps his property(16990 Ceres Ave). Staff is all around wonderful and helpful. Highly recommend a... read more
Business response:
Thank you for sharing your positive experience! It's great to hear that Brenda provided excellent service and directed you to an even better location. Her professionalism and grace in handling your questions clearly made a difference. Antonio's efforts in maintaining a clean and well-kept property are commendable, and it's wonderful that the entire staff was helpful and efficient. Your recommendation is valuable and much appreciated!
Easy online account set up and good follow up. Manager at the front was very helpful and quick. Recommend using this storage.
Business response:
Thank you for your recommendation! We're glad you found the online account setup easy and appreciated our follow-up. It's great to hear our manager provided quick and helpful service. We look forward to serving you again!
Storage direct is the first storage place I've ever used and let me say it's been a great three years. It's clean for one there no trash laying around out side that renters leave. Antonio in the office is awesome as well. He's keeps the communication open via phone or email. He stays on top of the receipts to make sure I have mine. Very respectful. My storage it's self is is very decent. Wind and rain there's never any damage to my storage and it's towards the opening of the door where I would have thought rain or dirt from ... read more
Business response:
Hello Tiffani, Thank you for your positive feedback and loyalty over the past three years. We're delighted to hear about your satisfaction with our facilities and the service provided by Antonio. We appreciate your business and look forward to continuing to meet your storage needs. Cheers, Storage Direct Self Storage
Antonio at Storage Direct was very helpful and friendly and the property is very clean.
Business response:
Hello Alfonso, Thank you for taking the time to leave us a great review! We will pass the message along to Antonio. Cheers, Storage Direct Self Storage
Storage units are pretty much the same but this storage facility sets itself apart in at least 2 ways. #1 The units are clean and well-constructed. The roll-up doors work. The door latching mechanisms are secure and are designed to discourage break-in attempts. The general grounds are also secure and clean, despite the convenient location being walking distance from downtown and transportation centers. The whole vibe of this place makes me feel safe. Maybe it's the city, but Storage Direct is *clearly* doing its part to keep... read more
Business response:
Thank you so much John, we really appreciate your feedback! We work hard to exceed expectations, thanks for letting us know we're succeeding!
Frequently asked questions about Storage Direct Self Storage
How is Storage Direct Self Storage rated?
Storage Direct Self Storage has a 4.7 star rating with 378 reviews.
When is Storage Direct Self Storage open?
Storage Direct Self Storage is open now. It will close at 5:30 p.m.