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Streetside Classics - Charlotte
- Car Dealers
- Concord, NC
About this business
Location details
800 Derita Rd Suite A, Concord, NC, 28027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What ? ? You can't touch the cars can't sit in the cars can't test drive the cars . Then expect whatever is wrong with it to be fixed by the buyers...
Business response:
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your user name. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation arou... read more
Bought a 1971 restored c10 from this company for about 60k and come to find out the paint was bad on the whole truck u can chip away the paint with your finger nail… called them and told them about the problem and was told not there problem pretty much sold as is… but when spending that kind of money u would think the truck would be in great shape… so now I’m stuck paying 40k for new paint…. Buyers please beware of what you buy from this place
Business response:
Since you also posted a review on Google, we have modified and updated our response from there. We are sorry you are continuing to have issues with the truck. As you initially saw when you came to inspect the truck in person, we all thought the paint was in excellent condition. Otherwise, you or anyone else who inspected the vehicle in person would have disagreed with the asking price based on paint quality and condition. As previously mentioned, we do not build or perform any bodywork on these vehicles, and we couldn’t have... read more
Buyer beware as Derrick do not give full disclosure of the condition of the vehicle.
Business response:
We are sorry you are dissatisfied with your purchase. We attempted to contact you to discuss your situation but have been unable to connect. While these are as-is, no-warranty purchases, we are happy to see if we can do anything to assist you. Incidentally, we suggested, and per your mechanic, he also suggested that you have an inspection done on the vehicle since we openly admit we can't know everything about every vehicle we sell since we do not build them nor put them through a grueling screening process before they are f... read more
At the root of it all, they're still salesmen and care about nothing but the bottom dollar. While I was unable to drive after surgery, I called about a car, was told it ran good, A/C just "needed service" to blow cold, and was reassured it checked all the boxes I wanted in a classic. 1. Looks good from 20 feet away, didn't care much about being a "pure" car. 2. Had to be road-ready to drive with nothing more than minor tune-up items. Fluids, belts, hoses.) 3. Not full of body filler or rust. Well, I purchased the car over th... read more
No call or contact back Second contact no call back but a number to call no answer left message with number and name. Then received a notice the 73 Mgb Gt was sold. Is the 70 Mgb Gt still for sale ???
Business response:
We are sorry we had trouble connecting. The initial contact requests by this customer were received when we were closed over our weekend. Once we resumed business, we contacted the customer that same day by email and the following day by email and phone. We do not want our customers to feel harassed, so we wanted to wait a few days to give them a chance to respond before reaching out again. Understandably, some customers' schedules do not allow them to respond immediately, and we try to consider that. Once we saw this review... read more
Bought 1955 Chevy, the description written was not true. We bought the car on what was written up. It said it was restored,NOT, cancer throughout the car, fuel pump leak, had to purchase a new one, filled the gas tank up only to have that leaking as well, bought a new one, had a transmission leak, had to take out and replace the seal. Very disappointed. Paid a lot of money for this car.
Business response:
We are very sorry for the customer's disappointment. The vehicle was stated accurately in the description and we also have and provided photo evidence of the extent of the restoration. Unfortunately, the restoration was not performed to the standard that the customer was expecting. We did everything we could including supplemental photos and offering to set up an inspection for the customer to make sure it met their expectations. We wish the customer well and truly believe they bought a nice car, which had recent, extensive ... read more
Very dishonest make sure you get an independent inspection before purchasing your vehicle. Salesman Matthew Lamb at the North Carolina location assured me there were no issues/leaks and car was ready to be on the road... 10,000.00 dollars later and I am still trying to pass inspection. This guy and this company is a joke stay away at all cost.
Vehicle had a misfire upon arrival. Dealer did not disclose this during buying process. Took for inspection and mechanic noted the same issue but thought it could be a different issue (possibly cold start) since he assumed a dealer wouldn’t sell with this pre-existing knowledge. Less than 300 miles into driving it, I had a blown head gasket and ruined vacation. Close to $1,400 in repairs so far. i would not trust this dealership and recommend sending your business elsewhere.
Business response:
We have been able to reach out to the customer and are hoping to work with them to resolve the issue they are facing. We always try to do the best we can when faced with less-than-ideal situations and look forward to future and continued conversations and resolution.
Poor communication from dealership. Very slow to respond. Sold car.4.days.prior to me inquiring about it? Come on man nobody's that dumb. You sold it to first guy u seen with bigger better deal for you!
Business response:
We are not sure of the specific situation that Tom is describing in this review. We have tried to reach out to them several times to try to learn more, and resolve any sort of misunderstanding or miscommunication that may have happened. At this time, we are helpless as the customer will not respond to our messages. We are truly sorry they felt the need to write this review and hope that we can try to clear anything up if they chose to reach out to us.
Frequently asked questions about Streetside Classics - Charlotte
How is Streetside Classics - Charlotte rated?
Streetside Classics - Charlotte has a 4.8 star rating with 1,903 reviews.
When is Streetside Classics - Charlotte open?
Streetside Classics - Charlotte is closed now. It will open tomorrow at 9:00 a.m.