Summertown Metals

Jennifer C 

on BBB

2 years ago

We are dealing with a leaking roof they have been here 3 times trying to fix it and it’s still leaking as of today!! We won’t our roof fixed we still have a warranty under them but they’re not fixing our roof properly. What can we do?? We paid $290k for our house and we should not have all these problems that we have to deal with now!! 

John W 

on BBB

2 years ago

I was sent the wrong material for my building and was told they have no idea if I can get an exchange for the correct material required. So I’m left with $1200.00 worth of material I can’t use. 

Richard E 

on BBB

4 years ago

I HAD A BUILDING INSTALLED FROM SUMMERTOWN METALS . THEY WAS CONTRACTED TO DO FROM START TO FINISH AND THE BUILDING IS GOOD . THIS IS WHERE THE PROBLEM BEGINS THE CONCRETE IS CRACKED IN 1 SPOT 16 FEET LONG AND HAS ABOUT A 3/8 OF A INCH GAP THEY LOOKED AT THE GROUND AND SAID ALL THEY NEEDED WAS GRAVEL TO FILL IN A FEW AREAS . I CALLED THEM TOOK THEM 4 WEEKS TO GET BACK WITH ME THEN ANOTHER 2 WEEKS BEFORE THEY SHOWED UP . THEN HE SAYS GIVE ME A FEW DAYS I WILL GET BACK WITH YOU THAT DID NOT HAPPEN . TALKED TO ANOTHER GUY HE CA... read more

Adam Brent H 

on BBB

4 years ago

Horrible customer service, flippant disregard to concerns, disrespectful contractors topped with poor quality and craftsmanship. Avoid at all cost. Contractors left behind their beer cans. I have a camera on the property and certain they drank while "working". Didn't finish the job and seem unwilling to complete it.