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Sun City Gardens
- Assisted Living Facilities
- Menifee, CA
About this business
Location details
28500 Bradley Rd, Menifee, CA, 92586, United States
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What really stood out to us about Sun City Gardens was the affordability and the friendliness of the staff. Based on the experience we have had so far we would recommend them to other families, he is really happy there
Our family had an in person tour and it was a nice experience, the staff were very knowledgeable. It was a nice clean place.
This was an older building and seemed more fitting for an older individual who was short on money. The community was close to a busy freeway.
They are one of the cleanest, friendliest, and caring communities around. My loved one finds the community and residents to be friendly. They are faith based. They were even able to move my loved one in on the same day.
This community is well maintained and everyone is courteous. The staff are very friendly. I would recommend to come and stay with us this is a good place to stay. I was referred here and it worked out really good for me. We are having some issues with the cable but other than that everything is good.
Mom complained about food, when she did come down and sat down ( chairs did move)and ordered food served was Luke warm or cold, when it should be hot or warm , no other complaints at this time.
Business response:
Anonymous, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Sun City Gardens.
At first was good. Then someone stole her wedding ring and $[removed]. They took some rings that had her birthstone and diamonds in it. They cut back on healthcare aides(nurses) so she didn't get her depends changed but once a day. They never cleaned and we paid for that. When she was getting weaker my husband and I had to help the one aide to change her. I would come in the afternoon and she would still be in her pjs. Power went off for 3 hours and they had no back up plan for it. People were stranded down stairs because th... read more
Business response:
Thank you for your feedback. We do understand the concern that may have been caused by the situation. All residents with oxygen do have portable tanks in the event of a power outage. We have forwarded your comments to the local and regional management team for their follow-up.
I would give them a 2 out of 5. I loved the apartment. I hated the food and it's unimaginative Daily menus. For instance: I would revue the Weekly menu and decide which meals I would go to. Usually it was 1 per day but sometimes because there was bacon I would go for breakfast and EITHER lunch or dinner. It was great for my diet. I lost 7 lbs while I was there. Cleaning my apartment was a laugh. I believe it happened 3 times in my tenure. In fact at one point I asked for a refund of [amount removed]for 7 weeks not cleaned. A... read more
The reason I gave activities with three is because with my husband he has some memory issues and they don't engage him in the activities nor do they give him a Calendar of the activities so he's sitting there in his room, left to his own devices and so that part I'm not pleased with Everything else is fine
Business response:
Thank you Jackie for your positive recommendation of Sun City Gardens! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Frequently asked questions about Sun City Gardens
How is Sun City Gardens rated?
Sun City Gardens has a 4.4 star rating with 228 reviews.
When is Sun City Gardens open?
Sun City Gardens is open now. It is open 24/7.