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Sun West Mortgage Company, Inc. NMLS ID 3277
- Mortgage Lenders
- Cerritos, CA
About this business
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
Location details
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Agent was patient, professional and knowledgeable. Thanks again for your service .
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I called today to learn more about how to handle the sale of my father's house, which was in a Reverse Mortgage through Sun West, and was very impressed with the ease of communication and the clear explanations from *********************. As **** explained the steps in the process of either buying the home ourselves or selling it, I took notes. After our conversation I was surprised to realize that all of my notes read like a manual with steps and explanations in chronological order. I didn't need to write them out any more ... read more
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
********************* was a true professional. He undestood my situation and worked diligently to fix it. Not only that, he called me to let me know it had *** fixed. Such customer service is refreshing!! Thank you ****!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I've been servicing my mortgage with Sunwest for almost a decade now. They were my first mortgage, then I refinanced out, and refinanced back in. I've always had good experiences, but I'll be honest. It was nothing spectacular and nothing to write home (or to a website) about. Enter today, where one of their customer service reps ********* went absolutely above and beyond in every way. She was kind and courteous, empathetic to my situation, and found solutions and took care of me. In a flooded and oversaturated mortgage serv... read more
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Chanse helped me today. I have been with Sun West for 6 years and have never had issues paying my payments until about May this year. I have been struggling to make them and stay caught up. Speaking with Chanse today he offered me several options to help me. This is the first time since I have been struggling that someone took the time to actually help me. I personally want to say thank you Chanse for laying my options out to me. You actually made me feel like I mattered and in today society that is difficult to receive. I g... read more
******************************* was of great help, provided excellent service, thank you!
The agent was very patient, polite and helpful. Securing the information I needed was not troublesome.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
They were polite and helpful. I was able to get what I needed done quickly.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Great experience and very professional customer service. CSR was patient and thorough. Definitely an asset to the company.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277
How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 5,890 reviews.
When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open tomorrow at 8:00 a.m.