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Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
MC was very helpful, knowledgeable and very professional. He made my experience very soothing.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
The customer service is best in class! **** is such a great representative who understands how to interact with all people. Sun West Mortgage has done an exceptional job servicing my loan.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
****** was excellent at answering my questions and being courteous and kind
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I was delighted with the ***************** I received from Miracle the representative. Miracle was very helpful, patient and took her time to make sure all of my questions were answered.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Needed a copy of my appraisal on loan that closed in 2021. I did not have a hard copy to use in protesting a 137k increase in value over last year. Taxes up 33%. ****** was so very helpful. Located it, downloaded to PDF and stood by while he made sure I could open it. Wonderful people to work with from beginning process and this follow up. Thank you!!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
********************* , is a great customer service . Help me and guide me step by step . On the payment for my mortgage. I real think is a great bank with really good service.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I called SunWest Mortgage to inquiry an increase on my escrow account. Ms. ******* provided me with awesome customer service. She went above and beyond to give me an explanation on my account. She provided information that I was unaware of. Ms ******* thank you very much for your hard work and dedication!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I want to Thank I believe Smiracle for helping me when I couldn't figure out how to complete Autopay online. She was very pleasant and professional. I could not ask for more. After canceling the original Autopay when I was hacked and scammed in January and after my credit union went to a new system where they won't pay Sun West electronically anymore, I made the decision to go to autopay once more. I am very happy with the service received!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage gave us excellent service in resolving a complex situation through one of their loan servicing ***** **************** who was simply awesome; patient, caring, professional and an exceptional communicator. Thank you Sun West and especially ******* ************** and ****************
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 6,330 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is open now. It will close at 5:30 p.m.