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18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service representative that I spoke with regarding my escrow account was very knowledgeable and friendly.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
My Representative was *****************She was easy to speak with and she addressed all our questions. ******** was very knowledgeable and provided us with the information we needed. She went above and beyond to make sure we understood the process.Thank you ******** for all you do!!**************
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
A professional and knowledgeable conversation with MC who answered all our questions and helped update our payment information. It is uncommon to have a very positive experience with phone personnel but we did and are extremely pleased with MC and ********.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
********* was efficient, courteous, and knowledgeable! Also, the call to turn my inquiry around was quick.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
The rep that assisted me gave great *********** completed my request with ease.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Excellent customer service. *************** (sp?) was very helpful and patient. Much appreciated, especially the latter.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
The representative I worked with, *********, was friendly, knowledgeable, and helpful. He resolved my issue quickly.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I thought that the rep that signed me up was great.However, when we were in the middle of the Covid pandemic, they really had nothing to offer that was helpful. There should have been a mortgage no pay period of 3 to 6 months that would be added to the end of the original payment period. That's real help. Don't get me wrong, ****** even rewarded those of us that made our payments even tho the companies we worked for closed
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
The service was excellent. The representative Miracle was very professional and patient.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.8 star rating with 7,182 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open at 8:00 a.m.