This profile has been claimed by the business owner or representative.
TaxRise
- Tax Services
- Irvine, CA
About this business
TaxRise Inc. does not guarantee clients’ federal IRS debt or state tax debt will be lowered by a specific amount or percentage, or that tax debt will be paid off within a specific time period. Results will vary based on individual circumstances, including a client’s ability to provide TaxRise with accurate and timely information. TaxRise does not assume tax debt, provide credit repair services, make monthly payments to creditors, or provide tax, bankruptcy, accounting, or legal advice. Clients should read and understand all ... read more
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm satisfied with the way I was taking care of by ****. I hope I spelled her name right
Business response:
Thank you for your positive review and your kind words about ****! We are happy to hear that she was able to help you!
So far things are going okay. I'm still a bit confused as to how this works however Tax Rise has done what they said they would do so far. Yes it's a bit pricey however if the the program (s) does in fact work. I won't know until we reach that. So I can't speak on whether or not it holds true to what is advertised. They have definitely helped us so far. The three star rating is only because we haven't gotten past this first stage in the process.
Business response:
Thank you for choosing TaxRise. We're glad to hear that you're off to a good start and that we've been able to help you. Our goal is always to provide the best possible service and support, and we appreciate your feedback as we continue working towards this.
i spoke to ******* yesterday, he was very helpful with my questions took care of explaining to me what has happening with the irs as i received 2 letters for years 2019 and 2020. i asked to email copies of my taxes i had not even finish talking to him and was already sending copies of my taxes. he when into my account and right away he was able to see and send me what i needed. great job!!
Business response:
Thank you for choosing to speak with ******* yesterday, and thank you for your kind words. He is a valuable member of our team and I'm glad he was able to assist you.If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help!
***************************** was very professional she answered my question I give her a thumbs up
Business response:
Thank you for your 5 star review and your kind words about *****! We highly appreciate it.
******* is a great customer service person. I'm very satisfied with him. He answer all my questions. Thank you.
Business response:
Thank you for your kind words about *******, we're delighted to have him on our team. He's a great asset to us and I'm sure he will continue to provide excellent customer service. Thank you for choosing to work with him.
**** is a great customer service representative. She was kind, professional, thoughtful, and responded promptly to my requests and questions. I have NOT had a great experience with TaxRise, they have been pretty bad so far, but **** really made a difference. She should be running the place! nobody called me back except her and she apologized on behalf of the organization and took ownership like it was her own company. **** is a pleasure to deal with and really good at her job. Made me feel so much better after being discoura... read more
Business response:
Thank you for the kind words, **** is a great asset to our team. We're happy to have her on board and appreciate her hard work. We're sorry to hear that you've had a bad experience with Taxrise so far, but we're glad **** was able to help make things better. Thank you for your business and we hope to continue serving you well in the future.
**** was awesome very professional. Love her customer service skills need more people like her to explain and calm your clients down on how frustrating that case managers are being switched around so many times always asking for the same documents thats been sent in a number of times and feels like nothing is getting Done!
Business response:
Thank you for your kind words about ****, she is a valued member of our team. We appreciate her customer service skills and her ability to communicate effectively with our clients.
I spoke with ******* this morning he was very helpful and patient with me He answered all my questions and made me feel comfortable talking with him excellent customer service Thank you ******* and have a Very Blessed Day
Business response:
Thank you for your kind words, ******* is a great member of our team and I'm glad he was able to help you today. We appreciate your business and hope you have a great day.
Great team , fast and efficient. ***************** made my day. She is super fast and very professional.
Business response:
Thank you for your 5 star review and your kind words. We highly appreciate it!
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.9 star rating with 10,576 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.