This profile has been claimed by the business owner or representative.
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
****************** has been extremely professional and helpful. I do wonder about the chain of command. They say they need more information but no one has posted on their portal what other information they need from me. Nor did the telemeeting that was set up for last week ever happen. I've paid them in full, I hope that wasn't a mistake on my part.
Business response:
Thanks for your review. We're sorry to hear you haven't had the best experience with our support team so far. I'll make sure to pass on your feedback and see if we can improve things from our end. In the meantime, please don't hesitate to reach out to us if there's anything else we can help you with.
***************************** is a positive force to enjoy and it was an absolute pleasure hearing my updates with TaxRise with her. I was astounded and am ever grateful for her work and support! Thank you endlessly!!!!!- ***********************
**** with Taxrise was very helpful and got back to ** promptly! Which is more than I can say for our numerous caseworkers we have had!
********************* Help me figure out where I was confused, and she told me what I needed to get done for this year's taxes... THANKS ***********************
***** service and friendly. Eager to help and no delays.
**** was very helpful and extremely pleasant to work with
So impressed with the customer service representatives at Tax Rise. I emailed Tax Rise and within 30 minutes Joan had called me back and answered all my questions, assuring me everything was okay on my case. I've been impressed with the whole organization since becoming their client nearly a year ago. Thanks again Joan for being so friendly, kind and competent.
They helped me out and was willing to work with me
I spoken to ***************************** about my paperwork being loaded up to my account. She located my documents and she loaded up for me so I didnt have to resend them. She was very courteous and took care of my needs. Outstanding job from her and tax rise employees: Thank you for your hard work.
TaxRise has a 4.6 star rating with 12,416 reviews.
TaxRise is closed now. It will open on Monday at 8:00 a.m.