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TaxRise
- Tax Services
- Irvine, CA
About this business
TaxRise Inc. does not guarantee clients’ federal IRS debt or state tax debt will be lowered by a specific amount or percentage, or that tax debt will be paid off within a specific time period. Results will vary based on individual circumstances, including a client’s ability to provide TaxRise with accurate and timely information. TaxRise does not assume tax debt, provide credit repair services, make monthly payments to creditors, or provide tax, bankruptcy, accounting, or legal advice. Clients should read and understand all ... read more
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Representative was very prompt and polite and quite helpful to my needs
Business response:
Thank you for your positive review of our representative, we're happy to hear that they were able to help you with your needs.
He did a great job and actually confirmed that my documents had been received and that I did not need to send them for a third time. I kept receiving texts and emails saying I needed to sent docs. I called and was told that I needed to RE- sent our ****, w2, and my husbands Social Security statement. I sent these a 2nd time and kept getting these notices. The first few times I called they said so sorry we do not have them This was after I had sent them *** for a second time. Finally he was able to look in the system and conf... read more
Business response:
Thank you for your review, we're glad to hear that our representative was able to help resolve the situation. We apologize if it caused any inconvenience and appreciate your patience throughout.
I had questions and concerns about my paperwork and payments. After speaking with ****** I felt much better. He help answer all my questions. Taxrise has the best customer service. You guys are a God sent to everyone.Thank you so much for everything y'all do. Keep up the great work!!
Business response:
Thank you for your kind words, *********! We're glad to have been able to help clear up any confusion and answer any questions you had. It's our pleasure to serve our customers and we're happy to know that we've been able to meet your expectations.
**** was very helpful over the phone answering my questions.
Business response:
Thank you for your kind words! We highly appreciate your feedback!
My experience with Tax Rise have been an open line of communication. Whether it's via email or phone. I always get a timely response. **** was very polite and informative. Excellent job ****!!!
Business response:
Thank you for choosing TaxRise, *******. We appreciate your business and are happy to have you as a customer. Thank you for your kind words, and we're glad to hear that you've had a positive experience with our company.
My case manager was tied up, but ************** took my message for my case manager. Very helpful and put me at ease during a stressful time. I have the best people I'm dealing with!Thankful and Grateful.************
Business response:
Thank you for your kind words, ****. I'm glad to hear that our team was able to help put you at ease during a stressful time.
Excellent customer service and professionalism was displayed throughout the entire call.
**** was extremely polite patient and helpful today. After working in customer service for over ten years. I know the ins and outs of how to treat a customer. **** was excellent in accommodating me today. In a world where for me personally everything has been going wrong. It was comforting to deal with ****. GOD Bless **** and I hope everyone takes cues from her on how to treat customers!
Business response:
Thank you for your kind words about ****, she is a valuable member of our team. We're glad to know that she was able to help you in a time of need and that her service was up to your standards.
*************************** was a great to. Letting me know to call to resolve my case
Business response:
Thank you for your 5 star review, we highly appreciate it.
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.9 star rating with 10,576 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.