TaxRise

Jonathan H 

on BBB

a year ago

Well, been having this company work on this for me for almost 15 months now. WOW!! Not good. They asked me for the SAME info that I had already given them like 3, maybe even 4 separate additional times throughout the last 12 months, and they were so slow in moving that by the time they got to "filing" it, or whatever it is that they do, the info I gave them last WOULD THEN BE OUTDATED SO THEY WOULD ASK ME FOR ANOTHER 3 MONTHS of "STATEMENTS". Super frustrating... As a result, my most recent correspondence with the *** now is... read more

Lorraine C 

on BBB

a year ago

They didn't inform us they we don't need to pay IRS 

Daniel N 

on BBB

a year ago

Wish I never knew this companies name. Felt pressure from this company to go into this. Not fully understanding what I was getting myself into. Now I'm paying money to a third party and drowning even more in financial ruin cause of this. I wasn't comfortable going into this and now I wish I never found this company. My name is *************** 

Timshell R 

on BBB

2 years ago

I enlisted tax Rise to help me resolve some back taxes, I thought I owed around *****. After I paid them a deposit and agreed to pay **** on a monthly installment . I discovered I only owed *****. The 1st few months they communicated with me and asked for many documents. I made it very clear that I was enlisting them to either make the back taxes go away or reduce them, I didnt need help with an agreement with the **** This was during COVID and filled with financial uncertainty . I was told they were working on my case and i... read more

Harry C 

on BBB

2 years ago

Was extremely excited after talking with the Taxrise representative and all the information that was passed on to me and how they were going to handle my case.That was my first and last time that I was excited about anything to do with this company. Over a dozen emails, over a half dozen phone calls, two sechuled appointments (that were never conducted, due to being canceled without my knowledge) and numerous promises to "Call Me" plus a charge of $7000, I contacted my financial institution and disputed the charges. My finan... read more

RA M 

on BBB

2 years ago

Unwilling to refund any portion of what I paid them because I had a way to take care of my tax liability on my own. Rude customer support when refund was discussed. I get it, they have a job too, but in a current financial struggle with paying them as it is, the disrespect I was shown is unacceptable by any stretch of the imagination. Uncooperative and disrespect all the way around. 

William C 

on BBB

2 years ago

Untrustworthy business, they tell you 350 dollar deposit they will deal with IRS! They did nothing but steal 350 dollars and wanted **** more! Do not deal with these crooks!!! 

Jannel H 

on BBB

2 years ago

Bait and switch. After a consult instead of $350 - in order to settle the charges would be $6000. *********************** was condescending while trying to explain to me I had to pay the debt in full plus the money owed to them. I declined but if they would not have mislead and lied to me - I would not selected them 

Elaine D. 

on BBB

2 years ago

Do not allow them to cause you more problems,and get you more fees and penalties.