TaxRise

Luis J 

on BBB

2 years ago

I really feel like I was taken advantage of. Intake agent advised their fee (retainer) was going to be $350..at no time did they say they were a "referral" service and after their initial assessment there would be another fee for a "tax preparation team" so they can finalize the negotiation with the **** The initial agent advised after they confirm what program I would qualify for, the only ting left would be to pay the *** what is negotiated. After they debited my $350 they scheduled the follow upeetimt and that is where th... read more

Linda N. 

on BBB

2 years ago

TERRIBLE... this has gone on for over 2 years now and I cannot reach case manager. They are just in it for their money!!!! 

Constance 

on BBB

2 years ago

Updates are really vague. And I have to initiate all inquiries. When they do answer, they are always pleasant but never have a definite answer, and I still don't know when their last contact with the *** was or if they need anything else. 

Wes N 

on BBB

2 years ago

This company runs a typical bait and switch they tell you their service is going to be $500 then come back and want to charge you up to $7,000. They never give you any clear understanding that it could cost this much more while you're doing your initial consultation I beg you to please not use this company. I would hate for anybody else to just lose their $500 like I did 

Bradley M 

on BBB

2 years ago

I started with taxrise because I was audited (at the hight of the pandemic) and it was determined that I owed $7k, and being a deployed soldier, there were a few years I needed to file as well. They had excellent sales personnel, sold ********** guarantees and ability to negotiate with the *** and that I "qualified" for tax relief. I paid their fees, the thousands of dollars for their services in hopes that their "tax professionals" would be able to do as they said and negotiate down my inferred tax debt. After many months o... read more

Michael M 

on BBB

2 years ago

This is the worst customer service I've ever dealt with they took **** dollars from me and haven't did anything for me but give a run around, I've had 5 different case Managers, and they all been fired I've been told I just keep getting the run around, very upset at this company, 

Maria V 

on BBB

2 years ago

I hired Tax Rise in April 2021 - to date, they have not been able to do anything for me. I paid for them to do my 2021 Tax Returns and submitted documents to them as requested. They finally completed my 2021 Tax Returns in May of 2023. They do not follow through with their promises. They should not have any stars. They promise to help you but just take your money and once you pay them off they do nothing for you. I should have just kept my money and paid the **** Now, I owe the *** more than when I hired Tax Rise. They are l... read more

Jeffrey F 

on BBB

2 years ago

Tax Rise took a $10,000 payment after assessing my situation to resolve a $82,000 tax debt from a resulting divorce. They touted substantial settlement savings but were not able to reduce citing I made too much money despite knowing my income BEFORE I financed the loan to retain them. I am now on the hook for all back taxes, plus interest accrued during the waiting period, plus the loan financed to retain them and now the *** just put a lien on my home! In the process, they were very poor communicators, except when they were... read more

Phillip G. 

on BBB

2 years ago

I reached out to tax rise tax relief believing that they were illegitimate tax relief company after doing little research I found out that they've had over 200 complaints with where they received all of the information from their clients and they would never ever reach back out to resolve whatever issues the client initially had. After signing up for this service myself I was made aware that this company can possibly be scamming their customers I tried to sign in to a link that they provided which was a client portal and whe... read more