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Terre Haute Casino Resort
- Casinos
- Terre Haute, KY
About this business
Location details
4500 East Margaret Drive, Terre Haute, KY, 47803, United States
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Great property
Business response:
Thank you, Susan, for the perfect rating. We’re glad to hear you enjoyed our property, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
We stopped by on a road trip just for a place to sleep. The hotel was clean and the staff was very accommodating. Most of the restaurants were closed because it was a week night in the off season but there were some restaurants near by. The room was beautiful, clean, and big. It was a very nice place to rest in the middle of a hectic trip. We did stop by the casino just to see it and it's very small but again - clean and well serviced. It was empty but on a snowy Monday in March that wasn't a surprise
Business response:
Thank you for taking the time to share your experience, Meghan. We’re glad to hear that you found the room clean, spacious, and comfortable, and that our team was accommodating during your stay. We appreciate your understanding regarding the limited restaurant options in the off‑season and on a snowy weekday. Your feedback is valuable to us, and we’re pleased we could provide a relaxing stop during your trip. Safe travels, and we hope to welcome you again in the future.
I had a pleasant stay overall. The room was clean, comfortable, and quiet, which made it easy to relax after long days out. The staff were friendly and helpful whenever I had questions. This is a beautiful property if you want excellent accommodations that are convenient and comfortable.
Business response:
Thank you, Rachel, for your wonderful feedback. We’re delighted to hear that you enjoyed a clean, comfortable, and relaxing stay, and that our team was able to assist whenever you needed anything. We truly appreciate your kind words about our property. It was a pleasure having you, and we hope to welcome you back again soon here in Terre Haute Casino Resort.
Absolutely loved the suite we had this weekend
Business response:
Thank you so much for your wonderful feedback, Mark! We’re thrilled to hear you loved the suite during your stay this weekend. We appreciate you choosing us and hope to welcome you back again soon!
My stay at the Terre Haute resort casino hotel was stress free. I had no problems with the room, the mattress, Wi-Fi on any of my devices, or any concerns for my safety. I checked in on my Expedia app, prepaid, and was greeted by the friendly staff upon arrival. As I stated this visit was completely stress free no complaints. The room was clean comfortable, the amenities were upscale and this is was one time I hated to leave.
Business response:
Thank you so much for the perfect rating and for sharing such a wonderful review. We’re thrilled to hear that your stay was completely stress‑free and that you enjoyed the room, amenities, and the friendly service from our team. Providing a comfortable, safe, and seamless experience for our guests is always our top priority, and it’s great to know we succeeded during your visit. We truly appreciate you choosing Terre Haute Casino Resort and look forward to welcoming you back again, hopefully next time you won’t want to leave... read more
Awesome stay just no microwave
Business response:
Hello Brittiany! Thank you for your review! We appreciate your feedback.
Front desk staff was great, bubbly and made me feel welcome. Wish the pool was open.
Business response:
Thank you for sharing your feedback and for recognizing our front desk team, they’ll be delighted to hear your kind words. We’re glad you felt welcomed during your stay. We also appreciate your comment regarding the pool, and we understand how disappointing it can be when amenities are unavailable. We hope to have it open for your next visit and look forward to welcoming you back to Terre Haute Casino Resort.
Great place to stay, machines were tight at the casino
Business response:
Hello Karen! We are so happy to hear that you think Terre Haute Casino Resort is a great place to stay! We hope to see you again soon!
Employees in the Soda Shoppe and Rockwood Bar and Grill, along with most on the casino floor were excellent. Women at the reception desk, both the day we checked in to the hotel and the morning after, were awful. Smiles were forced, border line rude. One said about my daughter, in an absolute ignorant tone, “I hope she’s 21 (years old)!”. We were well aware it’s a 21+ establishment.
Business response:
Thank you for sharing your feedback, Chris. We’re glad to hear our Soda Shoppe, Rockwood Bar & Grill, and casino teams made a positive impression. However, we’re truly sorry for the experience you described at the reception desk. This is not the level of service we expect, and your comments will be addressed directly with our front desk team. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smoother, more welcoming stay in the future.
Frequently asked questions about Terre Haute Casino Resort
How is Terre Haute Casino Resort rated?
Terre Haute Casino Resort has a 4.4 star rating with 2,793 reviews.
When is Terre Haute Casino Resort open?
Terre Haute Casino Resort is open now. It is open 24/7.