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Terre Haute Casino Resort
- Casinos
- Terre Haute, KY
About this business
Location details
4500 East Margaret Drive, Terre Haute, KY, 47803, United States
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The room was very clean, the casino was great as alway
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Business response:
Thank you for your perfect rating, Sandra! We truly appreciate your support and are glad you chose to stay with us. We hope to have the opportunity to welcome you back again soon!
We had a great experience despite being convinced the 9th floor had the best view. It might of had a view but dealing with the noise from Rock band till 12:15 am and the next night just the overall noise of music and lots of people in the bar after midnight was not worth the price. We went to them for support after day one and nothing was done to help us. We were celebrating our 20 th anniversary and first time visitors...not a good impression.
Excellent hotel stay. Just wish a restaurant was open earlier for breakfast than 7 am.
Best shower ever. A true walk-in with good pressure. Place is new, well run and very nice
nice property. no real dining opportunities
One of the best hotel experiences I’ve had in years! The moment we walked in the lobby it smelled so clean. The front desk clerk was so cheerful and helpful. Wish I would’ve remembered her name. The room was extremely spacious with comfortable beds and a great shower. Had a great meal in one of the restaurants!
After a long day of driving, we arrived at the hotel around 9 PM... and our room was not ready. Quite frankly, that is inexcusable. We were told that they could get housekeeping to get the room ready for us, but with no timeframe on how long it would take. A few minutes later, they offered us a similar room (2 queen beds instead of a king) - which was fine, especially because at that point, we were exhausted from traveling and just wanted a place to lay down. To their credit, they did offer us free toothbrushes (lol) and wat... read more
Business response:
Thank you, Melissa, for taking the time to share your experience. We sincerely apologize for the delay in having your room ready upon arrival, especially after a long day of travel. We understand how frustrating this must have been and regret that a clearer timeframe could not be provided while housekeeping prepared the room. We appreciate your flexibility with the room change and are glad our team was able to offer some courtesy amenities during the wait. While we’re pleased the stay ultimately met your basic needs, your fe... read more
Frequently asked questions about Terre Haute Casino Resort
How is Terre Haute Casino Resort rated?
Terre Haute Casino Resort has a 4.4 star rating with 2,991 reviews.
When is Terre Haute Casino Resort open?
Terre Haute Casino Resort is open now. It is open 24/7.