Terre Haute Casino Resort

Business response:

Thank you for your excellent review, Bruce! We’re thrilled to hear you had such a great experience. Your feedback means a lot to our team, and we truly appreciate you choosing to stay with us. We look forward to welcoming you back again soon! 

Business response:

Dear Robert, Thank you for your wonderful review and perfect score! We are thrilled to hear that Joanna at the front desk made such a positive impression and helped make your stay welcoming from the moment you arrived. We will be sure to share your kind compliments with Joanna, recognition like this means a great deal to our team. We look forward to welcoming you back again soon! 

Business response:

Thank you for your perfect rating! We truly appreciate your support and are pleased to know you had a positive experience during your stay. We look forward to welcoming you back again soon. 

Business response:

Dear Khara, Thank you for your wonderful review and perfect rating! We are truly honored to be considered one of your favorite hotels. It’s great to hear that you enjoyed the rooms, our well-maintained property, and the phenomenal service from our team. Your kind words mean a lot to us, and we would absolutely love to welcome you back for another amazing stay. 

Business response:

Thank you for your perfect rating! We truly appreciate your support and are glad you had a positive stay. We hope to welcome you back again soon. 

Business response:

Dear Charles, Thank you for your fantastic review and 5-star rating! We’re thrilled to know you had such an awesome experience with us. Your support means a great deal to our team, and we look forward to welcoming you back again soon. 

Business response:

Thank you for your feedback. We’re sorry to see your stay did not fully meet expectations and would appreciate the opportunity to provide a better experience in the future. 

Business response:

Dear Hania, Thank you for your feedback. We sincerely apologize for the delay you experienced during check-in, as this is not the level of service we aim to provide. We understand how frustrating that must have been, and your comments have been shared with our team to help us improve our arrival experience moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smoother stay in the future. 

Business response:

Thank you for your perfect rating! We truly appreciate your support and are glad you had a positive stay. We hope to welcome you back again soon.