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The Basic Companies - Basement Finishing, Bathroom & Kitchen Remodeling, Flooring, Waterproofing
- Home Services
- Manalapan Township, NJ
About this business
Location details
122 Park Ave, Manalapan Township, NJ, 07726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
This was a complete joke. Iwas completely prepared witharchitectural floor plans and everything. Salesman seemed to me pulling prices out of thin air. For example, I told him I wanted an egress door, he immediatelyquoted $15K without even looking the property and location etc. and said "obviously we don't do that". Lots of useless talk, really wasted my time as was the weirdest estimate from a contractor I ever received. Nothing was in writing and didn't seem interested in the job. What a joke! Buyer beware.
Business response:
We are very sorry to read (Member name removed) feels the way he does. Our rep went to (Member name removed) house looked over his architectural floor plans and would have been more than happy to quote the job until (Member name removed) alerted him to the fact that he wanted to use his own electrician and plumber. Our company is a full service basement finishing company. We are not a general contractor and (Member name removed) was told that we do not do only partial jobs, if he wanted to use our company then the job would ... read more
Job started in late June and was supposed to be done in 3- 5 days. They came out 3 different time and weren't done until August. This was just a poor job. The were so bad we refuse to let them come out a 4th time to fix it. I am just going to do the work myself.
Things did start off going pretty well. However we did have some red flags come up when they were working on the tile. They did split the tile to make everything more symmetrical in the bathroom and then charged us an additional $300 to do that. They did put the trim for the tile on upside down, and we would like that rectified. In our contract he mentioned that the exhaust vent would run up through the ceiling and roof. We did have some issues getting this installed. Every time we asked somebody if they were installing ... read more
Business response:
The issue of Mr. and Mrs. [Member name removed] of [Member city removed] came to our attention after they posted on your web site a few months ago. I am Ken Rosenblum the Manager of Basic Bathrooms. I contacted [Member name removed] after we saw his posting to resolve his issues. We had numerous conversations trying to come to an agreement. Every time we discussed a settlement it took a week or longer for the two homeowners to get back to me. We agreed to a settlement of $800 to Mr. and Mrs. [Member name removed], in return,... read more
Did not hire after getting the estimate
I got an appointment for my 500 sq ft basement (for 2 weeks later). I needed a very basic basement. Wanted to go with the basic package and asked for nothing extra or unusual. The person came on time (6pm). He took 2+ hrs to do some dimensions using some funky latest laser instruments and prepared a contract (using a laptop and printer on the spot). First shock - the sq ft area of my basement as per him was 1600+ sq ft and the liner length was 180+ ft (In reality its less than 500 sq ft area and about 87 liner ft perimeter o... read more
Business response:
Dear member, Thank you for bringing your concerns to our attention, your satisfaction is important to us. We apologize for sending an estimator whose skills were not up to our standards. Your review unearthed this deficiency and helped us to rectify this situation. The individual has been brought up to our standards. Thank you again! I also want to personally thank you for being gracious enough to take my call afterwards. Whether or not you ever decide to use us in the future, you’re feedback is greatly appreciated; it helps... read more
Frequently asked questions about The Basic Companies - Basement Finishing, Bathroom & Kitchen Remodeling, Flooring, Waterproofing
How is The Basic Companies - Basement Finishing, Bathroom & Kitchen Remodeling, Flooring, Waterproofing rated?
The Basic Companies - Basement Finishing, Bathroom & Kitchen Remodeling, Flooring, Waterproofing has a 4.8 star rating with 473 reviews.
When is The Basic Companies - Basement Finishing, Bathroom & Kitchen Remodeling, Flooring, Waterproofing open?
The Basic Companies - Basement Finishing, Bathroom & Kitchen Remodeling, Flooring, Waterproofing is closed now. It will open tomorrow at 8:00 a.m.