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The Bath Authority

4.4

About this business

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.4926 reviews
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Review in Mentor, OH's profile image
Review in Mentor, OH 
3 days ago

The bathroom installers, Dave & Kenny, were very prompt and timely with the start and completion of the bathroom remodel. 

Business response:

Review , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS 

Marilyn D.'s profile image
Marilyn D. 
2 weeks ago

James was so friendly.He explained everything he was doing.And both men we're very efficient. They were neat . I would definitely use them again. 

Business response:

We're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS 

Gretchen J.'s profile image
Gretchen J. 
2 weeks ago

Skilled employees, polite 

Business response:

We're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS 

Review in Youngstown, OH's profile image
Review in Youngstown, OH 
3 weeks ago

The shower materials are not as they were described during the consultation. The quality of the panels is far below what was described and shown to us. We feel we greatly overpaid TBA for the service and materials we received. The trim pieces are huge and not pencil trim, they look generic. The tub is higher to step into and feels narrow compared to our old one, this was not discussed with us when we signed the contract. Why would we want a higher step into the tub? There is some question about the materials used on the tub ... read more

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more

Robert T.'s profile image
Robert T. 
3 weeks ago

The timelines of the installation. 

Business response:

We're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS 

Debbie T.'s profile image
Debbie T. 
a month ago

Quality products. 

Business response:

We're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! -SS 

Denise H.'s profile image
Denise H. 
a month ago

NOT UNTIL EVERYTHING IS COMPLETLY FINISHED AND COMPLETED RIGHT 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more

Kathy C.'s profile image
Kathy C. 
a month ago

The garage and driveway cleanup was not done, so I’d rather not recommend 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more

Lynn B.'s profile image
Lynn B. 
2 months ago

I was not fully satisfied with the service. 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more

Frequently asked questions about The Bath Authority

How is The Bath Authority rated?

The Bath Authority has a 4.4 star rating with 926 reviews. 

When is The Bath Authority open?

The Bath Authority is open now. It will close at 8:00 p.m.