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The Bath Authority

4.9

About this business

CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.9737 reviews
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Marie S.'s profile image
7 months ago

I am completely satisfied with the work, the workmanship, and the courtesy care of my home. DJ and Caden were courteous. I was very satisfied with the people. 

Business response:

Donald , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! 

Donna L.'s profile image
7 months ago

They did a very good job. 

Business response:

Donald , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! 

Madeline C.'s profile image
Madeline C. 
7 months ago

The sales person was great but things after that wasn’t so great. I like having everything in front of me in black and white to know my actual total cost and what pmts are to be. The worker Gene was great. Here when he said he would be and did very great work. 

Business response:

Hi Madeline, thank you for sharing your experience with Gene! We'd be happy to send over any missing paperwork and answer any questions you still have. Please let us know how we can help by sending an email to customerservice@uwdtba.com. 

Kevin E.'s profile image
7 months ago

High quality materials and hardware used 

Business response:

Thank you for the stellar 5-star review! We're delighted to hear that you're pleased with our window installation services. Your satisfaction is our priority, and we appreciate your trust in Universal Windows Direct for your home remodeling needs. 

Donald W.'s profile image
7 months ago

Nick and Hector did a great job on installing my shower. 

Business response:

Donald , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! 

Alfredo A.'s profile image
Alfredo A. 
7 months ago

Tyler was very productive and got the job done fast and with great quality. 

Business response:

Donald , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! 

Wendy W.'s profile image
7 months ago

The staff was very accommodating and they cleaned up as if they were never pres 

Business response:

Donald , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority! 

Customer in Westfield, WI's profile image
Customer in Westfield, WI 
7 months ago

I would recommend The Bath Authority if you live close to Milwaukee or Green Bay. 

Business response:

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our team at support@thebathauthority.com. We value your business and are committed to ensuring your experience with The Bath Authority is positive. Thank you for bringing this to our attention, an... read more

Marlene B.'s profile image
Marlene B. 
7 months ago

I did refer you to my friend Tamara Simonds. She is getting a new shower from Bath Authority. 

Business response:

Marlene, thank you so much for this review and referring your friend to us! Be sure to download The Bath Authority app to ensure you are rewarded for each eligible referral you send our way. Thanks again for trusting us with your bathroom remodeling needs.^J 

Frequently asked questions about The Bath Authority

How is The Bath Authority rated?

The Bath Authority has a 4.9 star rating with 737 reviews. 

When is The Bath Authority open?

The Bath Authority is closed now. It will open at 8:00 a.m.