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The Chateau Restaurant Woburn
- Restaurants
- Woburn, MA
About this business
Location details
311 Mishawum Rd, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Hostess dropped out menus on the floor and then put them on the table. GROSS!
Business response:
Thank you for dining with us and bringing this concern to our attention so we can address it with our team.
Our overall experience was okay. Gnocchi was good but the salmon was dry and over cooked. Our waitress was nice but very long waits for her to circle back and items forgotten with our order. It seemed like she has too many tables though there were many servers in the overall restaurant. For the price I would not come back.
Business response:
Thank you for taking the time to review your experience at The Chateau, we're sorry to hear that you didn't enjoy your meal. Our gnocchi is one of our most popular dishes and we're sorry to hear that the salmon didn't meet your expectations. We'll pass on your feedback to our culinary team. We hope you'll give us another chance in the future should your travels bring you back to our area. Thank you for choosing The Chateau.
Food was good but service was horrible. Twenty minute wait for bread and water. Half hour wait for appetizers and 55 minute wait to take dinner orders.
I have been a fan on the Chateau for years. I have been going to Waltham with my family since I was a child. I was thrilled when the one in North Andover opened, same great food, but this one in Woburn, 3 steak tips and two shrimp for that price. The pasta dishes were small, no one was full. So disappointed. This is what happens when a great place gets too big for itself!
The restaurant was obviously understaffed. We had to wait to be seated, even though we were on time for our reservation. After more than 20 minutes of being seated, I had to stop one of the hosts to say no one had come to the table to take our order. He did take our order immediately and we were finally served. For dessert we had the mini cannoli and neither of us could eat ours. one taste of the pastry shell gave off a rancid aftertaste.
Business response:
Hi Gimpy, thank you for dining with us and for taking the time to share your experience. We do apologize for your extended wait on a busy Saturday. We work hard to ensure we're bringing the best to our guests at every opportunity. We always encourage our guests to let us know when something is amiss so we have the chance to make it right. We hope to have the chance to welcome you in the future for a 5-star visit. - The Chateau Woburn
5 of us, no one liked their food
The food was subpar at best. The sauce was very watery and resembled Campbells Tomato Soup. The Alfredo sauce was jarred, the garlic bread had not a bit of garlic on it. Not impressed at all.
Hair in multiple dinner plates. One in our party got sick after dinner. Terrible food with zero taste.
Business response:
Hello, Our team is very concerned to read your review as food safety is our top priority. Please contact us directly so we can address your concerns. - The Chateau Woburn
I am lactose intolerant. There were few options. My husband ordered chicken and egg plant parm. He found it to be inadequate. Certainly not up to the Andover or Waltham locations. Will not return.
Business response:
Thank you for joining us, Linda. We appreciate your genuine feedback as it helps us improve. As the newest location we are continuously striving for excellence. We hope you'll give us another try in the future at this location to see our improvements. Thank you again for sharing. - The Chateau Woburn
Frequently asked questions about The Chateau Restaurant Woburn
How is The Chateau Restaurant Woburn rated?
The Chateau Restaurant Woburn has a 4.1 star rating with 480 reviews.
When is The Chateau Restaurant Woburn open?
The Chateau Restaurant Woburn is closed now. It will open tomorrow at 4:00 p.m.