This profile has been claimed by the business owner or representative.
The Chateau Restaurant Woburn
- Restaurants
- Woburn, MA
About this business
Location details
311 Mishawum Rd, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Location has only been open approx. 2 weeks and it was Mother’s Day so very busy. Server James was great. Food was good. Antipasto was good, had to ask for more dressing though. Fried calamari was good.
Business response:
Thank you for celebrating Mom with us at our newest location. We appreciate your review and feedback for our team. We look forward to welcoming you back again soon for the 5-star experience you know and love from The Chateau. Cheers! - The Chateau Woburn
Mother’s Day
Business response:
Thank you for celebrating with us, Zolady! - The Chateau Woburn
Great experience! Ashley our bartender was awesome! Definitely will go back!
Business response:
Thank you, Tina! We are so happy you enjoyed your visit and exceptional service from Ashley. She will sincerely appreciate the shout-out. Hope to welcome you back again soon for another 5-star visit. - The Chateau Woburn
Understaffed but the people that were there were exceptional. The food was fantastic
Business response:
Thank you for joining us! We are working hard to hire and train staff up to our high standards and we appreciate your feedback and patience. Hope to see you again soon! - The Chateau Woburn
Waiting for the opening and we were not disappointed. Great service from friendly staff.
Business response:
Thank you so much for joining us for our opening, Gregory! Your support means a lot to our team. - The Chateau Woburn
Terrible service. Our waitress didn’t bring us our drinks. Didn’t check in on us. And disappeared when we were waiting to pay a bill. I laid our saw her in the hotel lounge on her phone when I got up to go to the bathroom. We checked in with one of the other servers and asked him if he could check us out and he said no. So we sat and waited. We love the château we had never been to this one before. The food was great as usual. But the service really made it a poor experience.
Business response:
Lindsey, thank you for your honest feedback. We are very sorry your visit to our Woburn location felt so frustrating. Not receiving drinks in a timely way, not being checked on, and then waiting to pay while feeling overlooked is understandably upsetting. That’s not the experience we want anyone to have in our dining room. We're glad to hear the food was great, but service is just as important to us, and we clearly fell short that day. We appreciate you giving this location a try, and hope you’ll consider joining us again so... read more
Rushed service and some of the food came out like warm. Really disappointing and not likely to return to this location.
Business response:
Thank you for your feedback, Jim. We’re very sorry to hear that your recent visit didn’t meet expectations. Rushed service and food that isn’t served at the right temperature fall short of the experience we aim to provide, especially as a family-owned restaurant with a 90-year tradition of hospitality. Your comments have been noted and will be shared with our team for internal review. We appreciate you giving us a try and hope you’ll consider giving us another opportunity down the road.
Food was not very good tasted like leftover’s ravioli was tuff and chicken parm was tuff to cut. Way too loud on music with the bar tender being so loud
Business response:
Thanks for your honest feedback, Diane. We’re sorry to hear the meal and atmosphere didn’t live up to expectations—especially when it comes to comfort and food texture. Your comments are important and will be shared with our team, as we’re always striving to improve. We hope you might consider giving us another try.
The food was okay and the service was mediocre. Server would come by ask what we would like then leave for 15-20mins.
Business response:
Hi John, we appreciate your feedback and are sorry to hear that both the food and service fell short of expectations. We strive to provide attentive, timely service and will be sure to share your comments with our team. We hope you’ll consider giving us another try in the future.
Frequently asked questions about The Chateau Restaurant Woburn
How is The Chateau Restaurant Woburn rated?
The Chateau Restaurant Woburn has a 4.1 star rating with 500 reviews.
When is The Chateau Restaurant Woburn open?
The Chateau Restaurant Woburn is open now. It will close at 8:30 p.m.