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The Chateau Restaurant Woburn
- Restaurants
- Woburn, MA
About this business
Location details
311 Mishawum Rd, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
Veal Parm was so tough I couldn’t even cut it! I had to send it back! As luck would have it we ordered a large sausage pizza for my nephew and I had a piece…..Very Good! 🍕
Business response:
Nancy, thank you for sharing your experience with us. We're sorry to hear that the Veal Parm did not meet our usual standards of quality, and we appreciate you bringing this to our attention. However, we're glad to hear that you enjoyed the sausage pizza. We strive to ensure all our dishes are prepared to satisfaction, and your feedback is invaluable for our continuous improvement. We hope to have the opportunity to serve you again and provide a meal that fully meets your expectations and our standards.
Consistent food quality and friendly staff. The last couple of times I've been here I noticed the food quality got better and more consistent.
Business response:
Emilio, thank you for the fantastic 5-star review! We're delighted to hear that you've noticed an improvement and consistency in our food quality at our Woburn location. Our team works hard to maintain high standards in both our cuisine and service, and it's rewarding to know that efforts like these resonate with our guests. Your compliments about our friendly staff are greatly appreciated too. We look forward to your continued visits and the opportunity to keep serving you great meals!
Pizza was good. Salmon was very good. Chicken parm was dry chicken, overcooked pasta and sauce that was very bland. Service was ok. Server was very nice but seemed to be responsible for half of the restaurant! Not sure I would recommend or return.
Business response:
MrsSmo, thank you for sharing your experience with us. We're pleased to hear that you enjoyed the pizza and salmon, but we're sorry that the Chicken Parmesan didn't meet the same standard. Our aim is to deliver delicious, well-prepared meals across the board, and your feedback about this dish is valuable for our improvement. Regarding the service, we apologize if it seemed stretched – we're always working on balancing attentive service with a busy restaurant atmosphere. We appreciate your comments about our server's friendli... read more
First time there. Have to admit service was disappointing at both the bar and in the restaurant. Servers were friendly however not very attentive. Food was good, nothing special
Business response:
Chris D, thank you for choosing to dine with us for the first time and for taking the time to share your experience. We're sorry to hear that the service did not meet your expectations, both at the bar and in the restaurant. We aim to provide attentive and friendly service, and it seems we fell short during your visit. We appreciate your feedback as it helps us improve. We're glad, though, that you found the food to be good. We hope you'll give us another opportunity to provide a more attentive service and an overall better ... read more
Service was fine, food was fine, for 2 people: 1 glass of wine, 1 beer, split 1 appetizer, 2 entrees, bill was $100 🤷♀️
Business response:
Thank you for taking the time to share your feedback, Anne. We're glad to hear that you found the service and food satisfactory. We understand that pricing can be a concern, and we appreciate your input. We strive to provide a great dining experience, and your comments help us improve. We hope you'll dine with us again in the future, and we'll do our best to make your next visit even more enjoyable.
Nice dinner. Much better than I expected for my first experience. Would go again. Would be nice if they included a few more vegetarian options.
Business response:
We're delighted to hear that your first experience with us exceeded your expectations and that you had a nice dinner. Your positive feedback is greatly appreciated. Thank you for your suggestion regarding vegetarian options. We're always looking for ways to enhance our menu to accommodate various dietary preferences, and we'll certainly take your feedback into consideration. We look forward to welcoming you back again in the future for another enjoyable dining experience. Your support means a lot to us.
Meatball parm was very disappointing for an Italian place. Plain, dry, not crispyz paid an extra 1.25 for side salad (instead of fries,,etc), it was small, bits of iceberg and hardly worth it. Friend had salad which looked good. Service staff was very busy but pleasant. Despite being a big place, it wasn’t excessively loud which was very nice. I’ll try again but wouldn't necessarily highly recommend.
Business response:
Thank you for sharing your feedback with us. We appreciate your honest review. We apologize that the meatball parm did not meet your expectations during your visit to our Woburn location. Providing delicious Italian cuisine is our goal, and we'll certainly take your comments into consideration for improvements. We're glad that the service staff was pleasant, and we appreciate your understanding of their busy nature. We're also pleased to hear that you found the ambiance to be comfortable and not excessively loud. We hope you... read more
Food was delicious this time. Family of four, had appetizer, veal and pasta dishes, desserts from famed Montilio's. Everything was excellent.
Business response:
We're thrilled to hear that your recent visit was such a delicious and excellent experience! It's wonderful that your family of four enjoyed appetizers, veal and pasta dishes!! Providing delicious food is our top priority, and we're delighted that everything met your expectations. We look forward to serving you and your family again in the future for more memorable dining moments.
The chateau redeemed themselves this time around. I ordered my usual and it was how it used to be months ago. The last couple of times have not been good. Glad I came back and gave it another chance.
Business response:
Thank you for giving us another chance, Karen! We're so glad that you enjoyed your meal this time around. Your loyalty and support mean the world to us, and we'll make sure to keep serving up our best! If there's anything else we can do to make your experience better, please don't hesitate to let us know. We look forward to seeing you again soon!
Frequently asked questions about The Chateau Restaurant Woburn
How is The Chateau Restaurant Woburn rated?
The Chateau Restaurant Woburn has a 4.1 star rating with 477 reviews.
When is The Chateau Restaurant Woburn open?
The Chateau Restaurant Woburn is open now. It will close at 8:30 p.m.