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The Chateau Restaurant Woburn
- Restaurants
- Woburn, MA
About this business
Location details
311 Mishawum Rd, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:30 p.m. | |
| Tue | 11:30 a.m. to 8:30 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 9:00 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 4:00 p.m. to 8:30 p.m. |
First time there. Have to admit service was disappointing at both the bar and in the restaurant. Servers were friendly however not very attentive. Food was good, nothing special
Business response:
Chris D, thank you for choosing to dine with us for the first time and for taking the time to share your experience. We're sorry to hear that the service did not meet your expectations, both at the bar and in the restaurant. We aim to provide attentive and friendly service, and it seems we fell short during your visit. We appreciate your feedback as it helps us improve. We're glad, though, that you found the food to be good. We hope you'll give us another opportunity to provide a more attentive service and an overall better ... read more
Service was fine, food was fine, for 2 people: 1 glass of wine, 1 beer, split 1 appetizer, 2 entrees, bill was $100 🤷♀️
Business response:
Thank you for taking the time to share your feedback, Anne. We're glad to hear that you found the service and food satisfactory. We understand that pricing can be a concern, and we appreciate your input. We strive to provide a great dining experience, and your comments help us improve. We hope you'll dine with us again in the future, and we'll do our best to make your next visit even more enjoyable.
Nice dinner. Much better than I expected for my first experience. Would go again. Would be nice if they included a few more vegetarian options.
Business response:
We're delighted to hear that your first experience with us exceeded your expectations and that you had a nice dinner. Your positive feedback is greatly appreciated. Thank you for your suggestion regarding vegetarian options. We're always looking for ways to enhance our menu to accommodate various dietary preferences, and we'll certainly take your feedback into consideration. We look forward to welcoming you back again in the future for another enjoyable dining experience. Your support means a lot to us.
Meatball parm was very disappointing for an Italian place. Plain, dry, not crispyz paid an extra 1.25 for side salad (instead of fries,,etc), it was small, bits of iceberg and hardly worth it. Friend had salad which looked good. Service staff was very busy but pleasant. Despite being a big place, it wasn’t excessively loud which was very nice. I’ll try again but wouldn't necessarily highly recommend.
Business response:
Thank you for sharing your feedback with us. We appreciate your honest review. We apologize that the meatball parm did not meet your expectations during your visit to our Woburn location. Providing delicious Italian cuisine is our goal, and we'll certainly take your comments into consideration for improvements. We're glad that the service staff was pleasant, and we appreciate your understanding of their busy nature. We're also pleased to hear that you found the ambiance to be comfortable and not excessively loud. We hope you... read more
Food was delicious this time. Family of four, had appetizer, veal and pasta dishes, desserts from famed Montilio's. Everything was excellent.
Business response:
We're thrilled to hear that your recent visit was such a delicious and excellent experience! It's wonderful that your family of four enjoyed appetizers, veal and pasta dishes!! Providing delicious food is our top priority, and we're delighted that everything met your expectations. We look forward to serving you and your family again in the future for more memorable dining moments.
The chateau redeemed themselves this time around. I ordered my usual and it was how it used to be months ago. The last couple of times have not been good. Glad I came back and gave it another chance.
Business response:
Thank you for giving us another chance, Karen! We're so glad that you enjoyed your meal this time around. Your loyalty and support mean the world to us, and we'll make sure to keep serving up our best! If there's anything else we can do to make your experience better, please don't hesitate to let us know. We look forward to seeing you again soon!
Our waiter was obviously new. He did OK but was a little scattered. Biggest issue was half the entrees came out 15 minutes before the others, which was quite annoying.
Business response:
Thank you for dining with us, Jen. We sincerely apologize that your experience was not perfect. Though our waiter may have seemed new, a delay in having all of your entrees served at the same time is still unacceptable and we are sorry for any inconvenience. At The Chateau, we strive to provide the best possible experience to each and every guest and it sounds like we did not do that for you this time around. Once again, we apologize and want to thank you for bringing this issue to our attention so that we may use it as an o... read more
bar side of restaurant was cold. ac kept coming on. some people were getting sweaters from their cars.
Business response:
Thank you for your honest review of The Chateau Woburn, Pat. We apologize that your experience was affected by the temperature of our restaurant - it certainly isn't what we strive to provide for our guests. We take pride in providing a cozy and comfortable atmosphere in all of our restaurants and are sorry to hear that wasn't the case during your visit. We have shared your feedback with our maintenance teams and management to make sure a similar situation does not happen again in the future. Your dedication to helping us im... read more
We had excellent service. I wish I could remember our waitress name. We had 6 people in our party and she was extremely patient with us.
Business response:
Thank you for taking the time to review The Chateau Woburn! We truly appreciate it. We are glad to hear that you and your party enjoyed excellent service during your visit with us. We want everyone who enters our space to leave feeling like they have just had a five-star experience, and it seems our team delivered that standard with your visit. We will be sure to let our team know how their hard work paid off. Thank you again for being a guest at The Chateau Woburn, we hope to welcome you back soon!
Frequently asked questions about The Chateau Restaurant Woburn
How is The Chateau Restaurant Woburn rated?
The Chateau Restaurant Woburn has a 4.1 star rating with 500 reviews.
When is The Chateau Restaurant Woburn open?
The Chateau Restaurant Woburn is closed now. It will open at 11:30 a.m.