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The Colonnade at Northdale
- Assisted Living Facilities
- Tampa, FL
About this business
Location details
3401 W Bearss Ave, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was mostly really great. The reason we left was because he is difficult and did not think he needed to be there. But he did get better. I would recommend the community to others.
[name removed] accommodated my weekend tour request, which was extremely helpful. She was the other building that offered that. After meeting with her and seeing the apartment, I knew it was the right place. The room had all hardwood floors which was something we wanted based on mom being in a wheelchair. Mom is an avid scrabble player, and they have a really cool JUMBO scrabble game with the other folks.
Business response:
Your positive experience means so much. Hardwood floors, weekend tours, and JUMBO Scrabble — we're glad mom found the right place!
What we like the most about the community is their heavy staff presence and their food communication. Yes we would recommend The Colonnade at Northdale community to other families based on the experience so far.
Business response:
We are elated to hear about your experience with our staff presence and food communication. We appreciate your recommendation of The Colonnade at Northdale.
They're really trying but they might be a little under staffed Foods. Okay have tried some of it cuz I've ate with her. It's not nothing nothing to write. They're way overpriced. They should be probably half. I have a really strong feeling that if I didn't come visit and check things. They might not give my mom the care. She needs or that great of care.
Business response:
We acknowledge your feedback. Staffing, pricing, and your mom's care matter to us. Please call (813) 694-4049 so we can address your concerns directly.
The facility is kept extremely clean. The staff is pleasant to work with. Everyone has a smile on their face. I can't comment much about the food because obviously I don't eat it. But it smells really good when I get there and it's a meal time. Overall I would say it's very well run and they make new people comfortable in a hurry.
We felt very welcome. They are a caring team. Treat everyone with respect. Very accommodating. I would recommend to others.
Business response:
Thank you immensely for your kind words about our caring team and welcoming environment. Your recommendation means everything to us.
I wouldn't recommend at the moment but I need to give them an opportunity to explain what is happening.
Business response:
Your feedback is important to us. We'd like to understand your concerns better. Please call (813) 694-4049.
5 on all.....I love that my mother is there. You couldn't ask for better people to take care of my mother. They treat her like family with such utmost respect and care. I couldn't ask for more.
Business response:
We are glad to hear your mother receives such caring, respectful treatment from our team. Thank you for trusting us.
I would rate them all at 5. It's a fantastic facility and would advise anyone needing care to use them. What we like the most about the community is that the staff is extremely attentive and the places kept exceptionally clean. We would absolutely recommend The Colonnade at Northdale to others.
Business response:
Thanks for the wonderful feedback about our attentive staff and clean facility. We appreciate your recommendation of The Colonnade at Northdale.
Frequently asked questions about The Colonnade at Northdale
How is The Colonnade at Northdale rated?
The Colonnade at Northdale has a 4.2 star rating with 164 reviews.
When is The Colonnade at Northdale open?
The Colonnade at Northdale is open now. It will close tomorrow at 12:00 a.m.